RevOps Specialist

About the role

Pdftools is on a mission to empower people and businesses to share documents with trust and confidence, today and in the future! In over 70 countries, more than 650 customers trust our PDF technology to power their mission-critical business processes. As a pioneer in the PDF industry since 1994, we have been instrumental in shaping the PDF standard as it is known today. We enable our customers to do their business effectively with a wide range of software solutions and developer components that define the PDF solution they can trust. Built with precision and passion in Switzerland. We are proud to say that we have an inclusive, supportive, and fun culture, yet ambitious in helping you grow your career. Our team is made up of PDF technology veterans. We are an extremely customer-focused, fun, and hardworking team of members across product, engineering, marketing, sales, and more! We share a common set of values that we look for in every new hire: We Get A Kick Out Of Solving Problems We Before I Always Learn, Always Improve We Take Ownership We Focus On What Matters Come join us on our mission to empower people and businesses to share documents with trust and confidence, today and in the future! You'll be an embedded RevOps practitioner working alongside a Senior RevOps to own and improve the systems, data, and processes that power our go-to-market engine. This is a hands-on, technical role where execution quality and attention to detail matter most. If you care about meaningful work and high-quality products, this is a place where your impact will truly matter.

Responsibilities

• CRM Administration
• Own day-to-day HubSpot configuration: properties, pipelines, lifecycle stages, views, and data hygiene
• Build and maintain workflows, sequences, and deal automation logic
• Manage user permissions, onboarding new reps, and HubSpot training
• Process & Automation
• Design and implement cross-tool automations using HubSpot Workflows, Zapier, n8n, and AI-powered tools
• Document processes and maintain an up-to-date automation inventory
• Identify and eliminate manual work across Sales and Customer Success teams
• Data & Analytics
• Extract, model, and analyze CRM and product data to support business decisions
• Build and maintain dashboards and reports for pipeline, revenue, and funnel metrics
• Ensure data integrity across the full customer lifecycle - from lead to renewal
• Sales Performance
• Track and report on sales targets, quota attainment, and rep-level KPIs
• Support commission and incentive plan calculations (SPIFs, quarterly targets)
• Sales Process Ownership
• Serve as the go-to expert on sales processes and CRM best practices
• Partner with Sales and Customer Success to translate business needs into system logic
• About you
• 2+ years in a RevOps, SalesOps or similar operational role in a B2B SaaS company
• Hands-on HubSpot experience - you've built workflows, custom properties, and reports yourself
• Proficiency with at least one automation tool (Zapier, n8n, Make, or equivalent)
• Strong data skills: comfortable with Excel/Sheets, and ideally with BI tools (Looker, Metabase, etc.)
• Solid understanding of SaaS metrics: ARR, churn, NRR, pipeline velocity, conversion rates
• Familiarity with the full B2B revenue funnel: SDR → AE → CSM → Renewal
• Detail-oriented and structured - you catch what others miss
• Autonomous and proactive - you flag problems before being asked
• Clear communicator - able to translate technical logic for non-technical stakeholders
• Comfortable managing competing priorities in a fast-moving scale-up environment
• Nice to Have's
• Experience with AI tools integrated into sales or ops workflows (prompt engineering, AI agents, etc.)
• Exposure to data modeling or SQL for CRM data extraction
• Why you'll love working at Pdftools
• Pdftools is a place where people genuinely care about doing things well. We believe in precision, empathy, collaboration and continuous improvement - and we live those values every day.
• You'll be supported by deep technical expertise, surrounded by kind people and given the space to build something meaningful. With a strong, trusted product behind you and a team committed to solving real problems together, your work will matter far beyond your scope.
• Because our technology touches essential workflows around the world, your impact will reach people and organizations who rely on us when trust and integrity matter most.
• If you want to help shape the way the world shares information with trust and integrity - we'd love to meet you.

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