Commercial Lead - Urban Utilities

About the role

Service Stream's Utilities division are currently seeking a Commercial Lead to join our growing company. The primary purpose of the role is to provide Commercial leadership to the business unit in order to maintain the financial return (i.e. EBIT) of the business, via sound estimating, pricing & P&L modelling practices, strong stakeholder engagement relationships, commercial negotiation (including claim & dispute management), & delivering process / procedural improvements that deliver efficient & effective outcomes, focused on improved order to cash outcomes, whilst managing, identifying & reducing risk. Nature of position: Permanent, Full Time Location: Brisbane, QLD Reporting Line: Commercial Manager - Urban Utilities Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal

Responsibilities

• Head contract management
• Establish and manage supplier performance frameworks.
• Monitor supplier KPIs, service levels, productivity and compliance obligations.
• Conduct regular supplier performance reviews and drive corrective actions.
• Ensure suppliers deliver contracted outcomes and value commitments.
• Identify, assess and mitigate commercial, contractual and financial risks.
• Maintain risk registers and treatment plans.
• Monitor supplier financial viability and continuity risks.
• Escalate emerging risks before they impact contract performance.
• Ensure suppliers comply with contractual obligations, policies and procedures.
• Manage governance forums, audits and compliance reviews.
• Verify evidence supporting supplier claims, variations and contractual entitlements.
• Drive adherence to governance controls.
• Plan, establish, implement, and monitor the Cost improvement plans across portfolio.
• Assist with the preparation of management reporting including; budget, payment claims and forecasting resourcing utilisation and any other ad-hoc analysis as requested
• Assess work priority and criticality in collaboration with operational stakeholders.
• Manage governance and oversight of the control systems and associated subcontractor arrangements.
• Review subcontractor quotations, claims, and variations for scope and commercial accuracy.
• Support technical assurance and compliance verification of completed works.
• Ensure that the Urban Utilities Mechanical Electrical and Control Systems (MECS) contract and any ancillary contracts or projects adhere to Service Stream Group's commercial and financial policies, frameworks, and improvement strategies.
• About You
• Min 5 Years in a Commercial / Financial / Project Controlling type role
• Utilities industry experience desirable
• Experience in establishing & documenting business process in a complex environment
• Experience in the build-up & maintenance of Client & Sub-Contractor Pricing / Schedule of Rate (SoR) / P&L Modelling
• Experience in understanding contractual requirements, tender negotiations, claims & dispute management
• Ability to investigate claim & dispute issues, with internal & external stakeholders, & document findings in a fact-
• based systematic manner
• Understanding of Risk Management Principles
• Experience in building & maintaining professional, constructive, value add relationships with internal & external stakeholders across all levels of an Organisation
• Experience in matrix organisations
• Financial Acumen
• Advanced Excel Skills
• A demonstrable track record of achieving positive, value add results
• Collaborative Approach

Benefits

Additional Information

Primary Location QLD - Fortitude Valley - Kingsgate Job Description Summary An exciting opportunity has arisen for a Commercial Lead to join Service Stream undertaking the UU MECS contract

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