Aesthetic Clinic Manager ( 美容医美诊所经理 / 店长)

Responsibilities

• Lead and oversee the day-to-day operations of the clinic, ensuring operational excellence and exceptional client care.
• Inspire, coach and develop a high-performing team while fostering a positive, collaborative and motivated workplace culture.
• Drive clinic performance by achieving sales targets through ethical consultation, outstanding service and client retention.
• Build lasting relationships with clients and maintain the highest standards of customer experience.
• Oversee manpower planning, staff scheduling, recruitment, coaching and performance management.
• Ensure compliance with company SOPs, hygiene standards, workplace safety requirements and operational procedures.
• Manage clinic inventory, procurement and operational resources efficiently.
• Handle customer feedback and service recovery professionally and promptly.
• Work closely with Management and Marketing to support business growth and operational excellence.
• Monitor clinic performance and prepare regular sales and operational reports.

Requirements

• Minimum 3 years' managerial experience within the aesthetics or medical aesthetics industry.
• Proven track record of leading successful teams and consistently achieving strong sales performance.
• Strong understanding of aesthetic clinic operations, consultation processes, treatment services and customer expectations.
• Experience managing premium aesthetic treatment programmes and providing exceptional service to discerning clients.
• Good knowledge of current aesthetic treatments, skincare technologies and industry trends.
• Excellent organisational, analytical and problem-solving skills with exceptional attention to detail.
• Proficient in POS and clinic management software (Plato) and Microsoft Office applications.
• Outstanding interpersonal, communication and leadership skills.
• Proficiency in spoken and written English and Mandarin Chinese to communicate effectively with English- and Mandarin-speaking clients and business stakeholders.
• We're Looking For
• We're looking for more than a manager-we're looking for a leader.
• You are a positive and inspiring leader who fosters a culture of trust, accountability and collaboration. You have the ability to keep your team motivated, resilient and engaged, creating an environment where individuals feel valued, supported and empowered to perform at their best.
• You possess an exceptional eye for detail and continuously seek opportunities to elevate client experiences, operational standards and team performance. You stay current with industry trends and lead with professionalism, confidence and integrity.
• Most importantly, you take ownership of the clinic as though it were your own business and are committed to growing together with the company.
• Application Information: To help us better understand your experience, please include the following in your application:
• Previous aesthetic clinic(s) or brand(s) managed.
• Number of team members managed.
• Average monthly clinic sales achieved.
• Highest monthly clinic sales achieved.
• Key achievements in business growth, team development and customer retention.
• Notice Period
• Current Drawn
• Expected Salary
• 美容医美诊所经理（店长）
• 随着公司业务持续扩展，我们诚邀经验丰富的美容医美诊所经理加入团队，与公司共同成长。
• 我们希望您具备：
• ✅ 至少 3 年 医美诊所管理经验
• ✅ 曾带领团队创造优秀销售业绩，并具备良好的业绩纪录
• ✅ 熟悉高端疗程配套、客户咨询及诊所营运管理
• ✅ 擅长带领、培训及激励团队，建立积极、高绩效的团队文化
• ✅ 具备优秀的人际沟通能力、领导能力及解决问题能力
• ✅ 熟悉医美市场发展趋势，并不断提升专业知识
• ✅ 具备责任感及主人翁精神，把诊所当作自己的事业经营
• ✅ 能与高端客户建立长期信任关系，提供专业及优质的服务体验
• 申请时请提供：
• 最新履历（附近照）
• 目前任职公司及职位
• 医美行业总工作经验
• 曾任职医美品牌／诊所
• 曾管理团队人数
• 平均每月团队销售业绩
• 最高单月团队销售业绩
• 主要管理及业务成果
• 目前薪资
• 期望薪资
• 通知期（Notice Period）
• 此职位需要具备良好的中英文听说读写能力，以便与华语及英语客户沟通。

Additional Information

Aesthetic Clinic Manager（美容医美诊所经理 / 店长） Permanent | Full-Time Join Our Growing Team As our business continues to grow and expand, we are looking for an exceptional Aesthetic Clinic Manager to join our leadership team. This is more than a management role. We are looking for an inspiring leader with a proven track record in the aesthetics industry who is passionate about developing people, delivering exceptional client experiences and driving business growth. If you lead with integrity, inspire high-performing teams and take ownership of your clinic as though it were your own business, we would love to hear from you.

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