Program Analyst

About the role

The Productivity Program Analyst is a member of the Clinic Practice Management Section under the Chief of Staff located at the James H. Quillen VA Medical Center with responsibilities to manage multiple data elements that contribute to productivity data for Ambulatory Care Service. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position, you must have served 52 weeks at the GS-05. For the GS-09 position, you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: GS-07 Level: Must have at least one (1) year of specialized experience equivalent to at least the next lower grade (GS-5) that equipped them with the knowledge, skills, and abilities to successfully perform the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience includes knowledge and skills in: Communicating factual and procedural information clearly, orally and in writing. Gather and analyze basic facts and draw conclusions. Applying analytical, research and evaluative techniques to identify, collect, compile, and validate data from various data elements in order to make recommendations. OR, Education: GS-07 Level: Must have completion of one (1) full year of graduate education. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position of Program Analyst. (Transcripts Required), OR Possess Superior Academic Achievement (SAA): Must meet the qualification requirements for this position using SAA: Rank in the upper one-third of your class in the college, university, or major subdivision. A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study; and Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. (Transcripts Required) Please visit https://www.achshonor.org/ to see a full list of honor societies recognized by the Association of College Honor Societies. OR, Combination of Experience and Education, GS-07 Level: Applicants may also combine completed graduate level education and specialized experience that demonstrates the knowledge, skills, and abilities listed above to qualify at the GS-7 level. (Transcripts required with application to qualify based on combination of education and specialized experience.) Specialized Experience: GS-09 Level: Applicants must have at least one (1) year of specialized experience equivalent to at least the next lower grade (GS-7) that equipped them with the knowledge, skills, and abilities to successfully perform the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience includes: Applying a strong working knowledge with eligibility criteria for many different areas such as prosthetic devices, medications, dental care, outside referrals and any special procedure, which may be necessary or requested. Communicating professionally with managers and other employees to identify areas of weakness and/or source of deficiency. Applying extensive knowledge of policies and directives, management theories and principals including administrative practices and procedures to effectively collaborate with physicians/medical staff, managers, administrators, VISN staff and internal and external stakeholders to gather information/data; Researching, analyzing, validating data, and developing reports for management meetings. OR, Education: GS-09 Level: Must have successfully completed a master's or equivalent graduate degree or successfully completed two (2) full years of progressively higher-level graduate education

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