Application Engineer
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Responsibilities
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
- Assist Sales Representatives with plant surveys of prospective customers
- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
- Follow Ecolab safety guidelines and incident reporting requirements
- Position Details:
- Travel is required to support sales territory
- Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field.
Requirements
- Master's degree or equivalent in Chemistry
- 2 to 5 years of technical service or field sales support experience
- Must have a valid Driver's License and acceptable Motor Vehicle Record
- Water treatment or specialty chemical industry experience;
- Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
- Ability to sell value-added products to customers.
- Carry aptitude and confidence to deal with large national and multi-national customers
- Strong mechanical aptitude
- Experience working with MS Excel Spreadsheets.
- About ECOLAB:
Benefits
Additional Information
Ecolab Morocco, is looking for an Application Engineer to join its industry leading ECOLAB Heavy team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.
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