Project & Operations Executive to Director

Responsibilities

• Coordinate pre-opening and operational activities to support the Director in launching and running the venue
• Maintain and update project timelines, opening checklists, and task trackers to ensure deadlines are met
• Follow up with contractors, equipment suppliers, vendors, and service providers to resolve outstanding matters
• Coordinate renovation, equipment installation, IT systems setup, licensing, and inspections to support venue readiness
• Assist with staff recruitment, onboarding, training schedules, and manpower planning to ensure adequate staffing
• Prepare detailed meeting notes and track action items, following up with relevant parties for completion
• Liaise effectively with internal teams, landlords, business partners, and external stakeholders to facilitate operations
• Manage the Director's schedule, appointments, reminders, emails, and WhatsApp communications as needed
• Prepare documents, reports, presentations, and operational materials to support business functions
• Support marketing efforts by coordinating social media posting and basic content management
• Capture simple photos and videos for social media to enhance online presence when required
• Identify project delays or unresolved issues and promptly escalate them to the Director for resolution
• Handle confidential business information with professionalism and discretion
• Perform additional project, operational, and executive support duties as assigned
• Preferred competencies and qualifications
• Diploma or Degree in Business Administration, Operations, Project Management, Marketing, or related fields
• 1-3 years of experience in operations, project coordination, executive support, or similar roles
• Experience in retail, entertainment, attractions, hospitality, events, or venue opening environments
• Experience managing social media platforms such as Instagram, Facebook, TikTok, or Xiaohongshu
• Proficiency in spoken and written English
• Strong follow-up, coordination, and problem-solving skills demonstrated through managing multiple tasks and deadlines
• Highly organised with the ability to manage competing priorities independently
• Confident communicator with suppliers, contractors, and team members
• Comfortable using Microsoft Office, Google Workspace, Canva, and task-tracking tools
• Willingness to work flexible hours during the opening period as required
• Responsible, trustworthy, and detail-oriented
• Other Information
• Candidates should submit an updated resume, current and expected salary, earliest available start date, and examples of social media content or accounts managed, if applicable.

Additional Information

Company Overview The client is launching a new digital sports and entertainment venue and seeks a Project & Operations Executive to support its opening and ongoing operations with strong coordination and project management skills. Job Summary You will work closely with the Director to coordinate pre-opening and operational activities, ensuring timely completion of tasks and smooth business operations in a dynamic digital sports and entertainment environment.

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