Customer Service Officer (Enrichment Centre)

Requirements

• Minimum GCE A Level / Diploma qualification.
• At least 2 years of customer service experience, preferably in education or enrichment centres.
• Proficient in MacBook and G-Suite, including Gmail, Drive, Docs and Sheets.
• Able to work on a 5-day roster, including weekends, based on centre operational needs.
• Service-oriented, detail-minded, professional and willing to be trained in company SOPs.
• Open to deployment across centres when required by business operations
• Send your resume via Email to Jane@searchpersonnel.com.sg
• Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel
• Join us on LinkedIn: www.linkedin.com/company/search-personnel-pte-ltd
• ***We do not charge our candidates any referral fee nor bind them with any contract.***
• Jane Chua
• Deputy Consulting Director (APAC)
• License no: 13C6684
• EA Personnel: R2197224
• Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

Additional Information

Position: Customer Service Officer (Enrichment Centre) Location: Tampines/ Toa Payoh Working hours : 44 hours per week, 5 days per week (4-weekdays: 12:30pm to 9:30pm + 1-weekend Saturday/Sunday: 8:30am to 6:30pm (Rostered based on centre operational needs) Salary (commensurate with experience) : Up to $3500 + Performance Bonus + Medical/ Dental Benefit Duration : Permanent Industry : Enrichment Centre Main Responsibilities: Attend to parent and student enquiries via phone, email and walk-ins professionally. Explain courses, programmes, teaching approach and enrolment details to customers. Support course promotion, customer relationship management and sales transactions. Arrange replacement lessons, appointments, centre inventory and daily administrative duties. Maintain accurate customer records and support smooth daily centre operations. Assist with centre administration and deployment across centres when required.

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