Regional Director Guided & Relationship Banking

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Entrepreneurs want to achieve their goals and realize their dreams. They require their banking needs to be fulfilled in a seamless and personal way. ING Business Banking NL works for clients in the full scope of Self Employed, Micro, SME and MidCorp business segments. We empower our clients by connecting our solutions, knowledge and advice to their objectives. Towards 2028 our mission is becoming the Best Bank for Business, enabling clients to accelerate their green transition successfully and strengthening financial health along the way. We drive our way of working based on our three strategic focus points, being I) growing our business, II) leading in sustainability and III) improving our Digital Customer Experience. We have created the Easy Banking, Guided Banking and Relationship Banking service models within which we match specific customer needs with different processes and products. Our sales teams are regionally divided into four regions responsible for SME and MidCorp segments, where self-employed and Micro clients are served centrally. ING is proud to drive entrepreneurship in the Netherlands through tailored Business Banking solutions for Self-Employed, Micro, SME, and MidCorp clients. ING Business Banking NL operates regionally, each with dedicated teams who serve their clients through two service models: Guided Banking and Relationship Banking. Within the Guided Banking service model, Business Advisors have transaction-based involvement with value-added advice and provide service support to core clients. The Relationship Banking service model operates with a sectoral focus for clients with complex banking product needs at the top end of the business market as well as the large SME clients. Under both service models, ING services the broad product spectrum from Financial Markets, Payments, Lending, Lease, Real Estate Finance and Commercial Finance. Recognizing significant potential in the Northwestern region, ING is strengthening its leadership team to expand its local presence. The Business Banking Regional Director will be the driving force behind ING's success in the North-West region which includes provinces of North Holland, Utrecht and Flevoland and operates from Amsterdam. In this multifaceted leadership role, the candidate will be responsible for all business banking sales and managing and strengthening the regional teams. Your key responsibilities Reporting to the Head of Guided & Relationship Banking Sales, the Regional Director will be an integral part of the Business Banking Sales NL leadership team. You will directly manage the Leads Guided Banking Sales and Relationship Banking Sales and be responsible for the Business Advisors, Relationship Managers and Associates. Collaboration with other regions and product verticals, including Lending, Financial Services, Payments, Real Estate Finance, and Transaction Services, is essential to ensure a consistent approach, foster alignment, and build strong cross-regional connections. The Regional Director combines a strong background in banking and lending with deep expertise in the Northwestern business landscape. Commercially driven and customer-centric, you excel at building and maintaining relationships, identifying new opportunities, and driving innovation. With experience in large transformation projects, you balance strategic vision with a focus on risk and compliance, ensuring adherence to regulations while optimizing risk-reward within the client portfolio. Responsible for the region's P&L, you set ambitious yet attainable targets, inspiring their teams to achieve excellence. Blending empathy and discipline, the Regional Director fosters a cohesive, high-performance team culture. You prioritize coaching and mentoring, empowering team members while ensuring the effective application of service models and taking end-to-end responsibility. Exemplifying ING's Orange Behaviors, you act with honesty, prudence, and responsibility, carefully weighing decisions to balance the interests of customers, stakeholders, and regulatory requirements. You will enable a strong collaboration, building relationships across regions and product verticals to drive alignment and collective success. In this role, you will: Drive the ownership for clients and P&L for SME and MidCorp clients, ensuring further growth of the current portfolio for the North-West region. Steer the development & the execution of the commercial strategy in the North-West region, by identifying opportunities with the team to better serve and delight customers across the region. Enhance the transformation of the Guided & Relationship Banking in the North-West region, by serving clients through the sales & service models, thriving to enable the best customer experience. Define and execute the commercial strategy for the North-West region, driving growth in SME and MidCorp segments. Lead and develop a high-performing sales organization, focused on client satisfaction and market share

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