Metro Service Manager
External
Hopskipdrive · US$80K–$90K/yrFull-timeRemote2w ago
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About the role
Manage ongoing client operations and issue resolution as primary contact for assigned clients. Lead implementations from contract to launch, analyze ride data to improve service, collaborate cross-functionally to solve systemic issues, partner with support to resolve real-time incidents, run business reviews, and drive adoption and service optimization to deliver exceptional client experiences.
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