Data Analyst, Product analytics

About the role

If you're an experienced data analyst who is ready to take on the challenge of collaborating with stakeholders, delivering insights through data-driven storytelling, and driving analytics initiatives, this could be the right job for you. Thomson Reuters is seeking a Data Analyst for the Legal Research Product Analytics team. The analyst works as an extension of the product team and collaborates closely with design teams and Senior Analysts to support upcoming decisions and long-term goals. This role is part of the Thomson Reuters Product Analytics team, a group of approximately 20 analysts of varied backgrounds who share ideas, best practices, and learnings with each other. This is an ideal role for a product or business analyst who is great with data, has some experience with stakeholders and analytics initiatives, and is ready to take the next step in their career. In this opportunity as a Data Analyst - Product Analytics, you will: Implementation: Partner with senior analysts to establish measurement plans and then work with developers/platform architects to deploy relevant product analytics solutions (like Pendo) and ensure the right metrics, journeys, and events are captured in-product Center of Excellence: Partner with product teams to define and maintain support processes Improve Product: Use product analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities BI/Reporting: Build dashboards and reports, including baselines and trends for page performance, feature usage, and customer segments Thought Leadership: Demonstrate thought leadership by leveraging analyses to understand products, derive insights, run experiments, and deliver business and customer outcomes About You You're a fit for the role of Data Analyst - Product Analytics if your background includes: 2-4 years of hands-on product analytics experience with exposure to agile/scrum processes, product backlog grooming, etc. 2+ years of experience using SQL; building and documenting queries for consistent team use. 2+ years of experience using Alteryx or other ETL tools. 2+ years of building data visualizations with products like Tableau, MS Power BI, or similar. 2+ years of experience driving data-driven decision-making within product teams, going beyond report generation to deliver insights. Experience with analyses such as customer journey mapping, audience profiling/segmentation, cohort analysis, tag management, and A/B testing. Demonstrated experience using statistical packages within Python/R to analyze structured and unstructured datasets and deliver insights on product usage and performance. Exposure to product analytics tools such as Pendo, Amplitude, Adobe Analytics, and Google Analytics is an asset. Building and maintaining support processes. Jira, MS Azure DevOps, and MS SharePoint experience is an asset. Strong communication skills, including experience in supporting and communicating data-driven analyses to various departments and stakeholders. Legal Research subscription products experience is an asset #LI-SS Replacement: This position is open due to an existing vacancy to support our evolving business needs. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bon

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