Field Service and Technical Advising Specialist

Responsibilities

• Provide guidance with customers to ensure all the required tools are available.
• Provide recommendations on the maintenance material requirements
• Provide the job training on locomotive systems and product safety
• Provide guidance on how to use Wabtec digital & mechanical tools
• Advice & coaching during troubleshooting of faults and diagnosis
• Advice & coaching during scheduled maintenance
• Perform failure root courses analysis
• Analyses of failure trends using collected locomotives data
• Ensure environmental health and safety awareness during repairs and maintenance.
• Locomotive data collection and management/shop advisor
• Desired Characteristics:
• Willingness to work various shifts & various days
• Experience and proficiency with a PC, email as well as Microsoft office applications
• Ability to work in railroad locomotive shop environment
• Professional demeanor and appearance representing Wabtec's to multiple customers
• Strong oral and written communication skills
• Ability to speak, read and write English fluently
• Technical experience in a locomotive's maintenance or production environment
• Rail industry knowledge and work experience
• Experience in a customer technical services role
• Strong interpersonal and leadership skills
• Effective team member and contributor
• Ability to travel 80% of time locally and regionally
• Ability to relocate
• Tertiary education in Engineering or applicable technical training together with 5 years applicable experience in the railway industry
• What could you accomplish in a place that puts People First?
• At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
• If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
• Who are we?
• Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
• Culture powers us and the possibilities.
• We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress.
• We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
• Need accommodation? Just let us know - we've got you.

Benefits

Additional Information

Job Title : Field Service and Technical Advising Specialist Industry Focus Group : Freight Service Operations Business Segment : Wabtec South Africa Technologies Job Function : Service Job Family : Field Services and Maintenance Band : Grade Role Summary

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