Commercial Lines Account Associate, Construction

About the role

HUB International continues to grow, and we are seeking a motivated Commercial Account Associate to support our Construction Practice. This role is ideal for an individual who thrives in a fast-paced environment, excels at managing multiple priorities, and is committed to delivering exceptional client service. Working closely with Account Managers, Producers, insurers, and construction clients, you will play a key role in supporting the service and retention of a diverse portfolio of construction accounts, including contractors, developers, project owners, and specialty trades. This is an excellent opportunity for someone looking to deepen their expertise in construction insurance and contribute to a growing and dynamic practice.

Responsibilities

• Provide prompt, professional service to clients, insurers, and internal stakeholders.
• Prepare and issue confirmations of coverage, binders, and renewal packages.
• Process policy changes, endorsements, renewals, and cancellations accurately and efficiently.
• Support the ongoing service and retention of a portfolio of construction clients, including contractors, developers, and specialty trades.
• Assist with project-specific insurance requirements and contractual insurance requests.
• Coordinate with insurance markets to obtain coverage information, documentation, and policy amendments.
• Monitor accounts receivable and assist with premium collection activities.
• Maintain accurate client records and documentation within EPIC and other internal systems.
• Build strong working relationships with clients and insurer partners to support long-term account success.
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• Qualifications and expertise that pave the way for Success
• RIBO (Ontario Broker's license)
• Typically, 2-4 years of commercial insurance experience in a brokerage or underwriting environment.
• Experience supporting commercial clients, preferably within construction, contracting, or real estate sectors.
• Strong understanding of commercial insurance products, including Commercial General Liability, Property, Auto, Auto and Umbrella Liability.
• Experience preparing certificates of insurance and policy documentation.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Client-focused with excellent communication and relationship-building skills.
• Proficiency with Microsoft Office applications; EPIC experience is considered an asset.
• CIP designation, or progress toward obtaining a CIP, is considered an asset.
• Elevate Your Career with HUB International
• Your Advancement and Well-being: Our Priority
• At HUB, we place immense value on the well-being and professional development of our team. Here's what you can look forward to as part of the HUB Team:
• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks : Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding
• Service: Our Ethos
• When you join HUB, you'll find more than just a career-you'll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

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