Technical Support Engineer II
External
Alloy · New York, NY$90K–$105K/yrFull-timeOn-site1mo ago30+ days old, may be filled
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About the role
The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.
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Company Intel
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