Training Administrator (Executive, Learning Support - Service Quality)

About the role

ASPRI-IPI, the training arm of ASPRI, is a non-profit organization dedicated to advancing the Process Industry in Singapore. We collaborate with industry leaders, government agencies, and subject matter experts to develop and deliver high-quality training programmes. Join us on our mission to enhance the skills and safety of the Process Industry workforce, contributing to a safer and more productive industry for Singapore. Job Responsibilities include but not limited to The core responsibility is to ensure timely fulfillment of front-end technical training course administration functions, including managing technical enquiries and online registration gateway. Course Administration Promptly respond and follow-up on technical training enquiries; Effectively manage front-end course administration functions in a timely manner; Effectively manage online registration gateway; Manage and monitor ad-hoc and urgent training request; Timely generating relevant reports on regular basis to support training performance management; Periodic updating on marketing collaterals; and Support Technical Support Training Unit on course delivery matters. Industry Outreach and Marketing Assist in the designs, develops, and coordinates production of brochures, flyers, catalogs, and web-based marketing, publicity, and promotional materials; and Assist in ASPRI / ASPRI-IPI seminars, events, activities and industry programs. Suppliers Management Source, negotiate, monitor and feedback on the performance of outsourcing partners and vendors, ensuring compliance to technical specifications and service standards. You should possess the following: Minimum Diploma preferably in Training and Adult Education sector; No experience required as On-the-job training will be provided; Ability to effectively manage time and schedules under tight deadline and pressure; Strong adaptability skill, able to work independently as well as in a team; Strong communication skills with good customer service aptitude; Proficiency in Microsoft Office and other IT applications; Willingness to work a flexible schedule, including shift duties on a rotational basis (estimated twice a month for evenings and once a month for weekends), generous perks provided. Willing to travel to Jalan Papan, where our training centre is located. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Association of Process Industry and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Notice available at https://aspri.com.sg/dpnotice-jobapplicants . You acknowledge that you have read, understood, and agree with our Privacy Notice. I understand that I may withdraw my consent at any time by contacting the Data Protection Officer as per the method stated within the Notice.

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