Assistant General Manager, Real Sports Bar & Grill (RSBG)

Responsibilities

• You will co-lead all aspects of the business, with a focus on people, performance and execution. This role is ideal for a strong hospitality leader who thrives in high-energy environments, and is looking to build their career toward General Manager.
• Leadership & Culture
• Lead, coach and develop a team of managers across restaurant, bar, events and guest services
• Build a high-performance, guest-first culture aligned with MLSE's values
• Inspire and mentor future leaders; create clear development pathways for your team
• Champion a "one team" environment across all departments and partners
• Operations Excellence
• Oversee daily operations across all business areas including dining room, bar, events, suites, retail and guest experience
• Ensure consistent delivery of premium service standards in a high-volume environment
• Partner with culinary leadership to execute a best-in-class food and beverage program
• Maintain excellence in safety, compliance, and operational standards
• Business Performance
• Drive revenue growth, profitability, and cost control across all areas of the business
• Support development and execution of annual business plans and budgets
• Monitor KPIs including sales, labour, inventory, and guest satisfaction metrics
• Identify opportunities to enhance programming, events, and guest engagement
• Cross-Functional Collaboration
• Partner with Marketing, Global Partnerships and Live Entertainment to execute events and activations
• Work closely with Finance, HR and IT to support operational success
• Build and maintain strong relationships with vendors, partners and key stakeholders

Requirements

• What You Bring
• 3+ years of leadership experience in a high-volume restaurant, premium casual, or hospitality-driven environment
• Proven ability to lead large teams and develop high-performing managers
• Strong business acumen with experience managing budgets, labour and cost controls
• A passion for hospitality and delivering exceptional guest experiences
• High level of professionalism, integrity and accountability
• Ability to thrive in a fast-paced, high-pressure environment with multiple priorities
• Excellent communication, leadership, and problem-solving skills
• Flexibility to work evenings, weekends and holidays
• Assets:
• Experience in upscale or premium casual dining
• Post-secondary education in Hospitality or Business
• Certifications (Smart Serve, WHMIS, etc.)
• Strong knowledge of food, wine, beer and spirits
• Why Join Us
• Be pa

Benefits

Additional Information

Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one. We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. From the ice to the pitch, the hardwood to the digital arena, we're proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. We bring these teams - and world-class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we've invested more than $45 million into Ontario communities -- and we're just getting started. This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. So, if you're ready to play with purpose, grow with passion, and win as one, we'd love to have you on our team. ** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we're looking for. ** Job Description Located in the heart of Maple Leaf Square, Real Sports Bar & Grill is one of Canada's premier high-volume, premium sports dining destination, delivering an elevated guest experience at scale. As Assistant General Manager, you are the operational leader behind the experience - partnering with the General Manager and Executive Chef to drive performance, develop talent, and deliver best-in-class hospitality in a fast-paced, high-profile environment.

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