Director, Facilities Maintenance

About the role

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. The Director, Facilities Management oversees all facilities initiatives, vendor performance, and operating expenses within their assigned territory. Reporting to the General Manager, you will lead a team of Facilities Managers and Coordinators, driving operational excellence to maximize performance, value, cost efficiency, member experience, and brand standards. Candidates are expected to be on-site at buildings within their remit up to five days per week, traveling as necessary.

Responsibilities

• Strategic Leadership & Team Management: Lead, mentor, and develop a high-performing team of Facilities Managers and Coordinators. Balance day-to-day operational demands with long-term strategic objectives, acting as a territory subject matter expert.
• Business Continuity & Partnership: Collaborate with Member Technology and Global Security teams to develop and maintain business continuity plans, ensuring all buildings and members remain online. Build high-level partnerships across the region to foster best-practice sharing.
• Continuous Improvement: Audit key processes on an ongoing basis to identify and implement operational improvements that enhance service quality and consistency.
• About You
• Experience & Requirements
• Education: BA/BS in Business, Hospitality, or a related field; MBA preferred.
• Experience: 12+ years in facilities management, hospitality, retail, or related fields, with a strong focus on operations preferred.
• Operational Background: Proven success managing large, distributed organizations and outsourced service providers. Experience with new business unit launches (e.g., hotels, commercial properties).
• Financial Acumen: Deep understanding of building financials with a demonstrated ability to optimize vendor and team performance.
• Professional Skills: Strong communication, organizational, and project management skills. Experience thriving in fast-paced, agile environments with a bias for action and attention to detail.
• Leadership Style: Assertive, inspirational, and committed to professional development; high degree of integrity, empathy, and self-awareness.
• Compensation & Benefits
• Base Pay: $150,000 to $178,000 annually
• Life at WeWork

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