Senior Business Intelligence Specialist

About the role

We are hiring a Senior BI Analyst to serve as the dedicated analytics partner to our Technology organization. This role sits on the central BI team alongside analysts supporting other business functions and a small team of BI developers who own our modern data platform. You will be the primary analytics point of contact for the CTO org and the Finance partners supporting it, with a particular focus on engineering efficiency, capacity, delivery metrics, and public cloud spend. This role is uniquely important right now. As a SaaS company in the late stages of migrating from private cloud to public cloud, public cloud economics - unit costs, usage drivers, commit strategies, and efficiency metrics - will be a core part of this role. Prior depth here is a plus but not required; we expect the right analyst to build that expertise quickly by partnering closely with our Finance and FinOps teams, and to translate what they learn into insights the CTO, engineering leaders, Finance, and FinOps can actually act on. You will also inherit a set of existing tech ops and efficiency reports (sprint planning, team capacity, delivery throughput, etc.) that today live outside our standard architecture. A core part of your charter is partnering with our BI developers to modernize these reports and bring them onto our tech stack - with proper models, governance, and documentation.

Responsibilities

• Be the Analytics Partner to the Tech Org
• Serve as the dedicated BI analyst for the CTO organization and the Finance team supporting Tech
• Build strong working relationships with engineering leaders, product/program managers, FinOps, and Finance partners
• Translate ambiguous business questions into clear analyses, metrics, and self-service reporting
• Drive the roadmap for Tech org analytics in partnership with stakeholders and the Director of BI
• Own Public Cloud Spend & Efficiency Analytics
• Partner with FinOps to build a unified view of public cloud spend - by service, environment, team, product, and workload
• Develop and maintain unit economics and efficiency metrics (e.g., cost per tenant, cost per transaction, cost per environment, utilization, commit coverage, waste)
• Track migration progress from private to public cloud and surface cost, performance, and efficiency implications for leadership
• Help leadership connect cloud spend to engineering activity, product usage, and business outcomes - not just a bill
• Identify optimization opportunities and partner with FinOps and engineering teams to quantify, prioritize, and track them
• Modernize Tech Ops & Engineering Efficiency Reporting
• Take ownership of the existing tech ops / engineering efficiency reports (sprint planning metrics, team capacity, delivery throughput, and related analyses) currently built outside our standard architecture
• Partner with the BI developer team to migrate these reports onto Snowflake + Power BI, with documented definitions and proper gov

Benefits

Additional Information

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.co m so our team members can review. NetDocuments is the world's #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine's 5000 Fastest-Growing Private Companies in America. Other recent awards include: Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits Two-time winner (2024, 2023) National Top Workplaces Two-time winner (2024, 2023) Top Workplace Innovation 2025 Remote Work 2024 Technology Industry NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

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