Workers' Compensation Case Manager

Responsibilities

• Ensure the overall management of complex occupational injury cases for clients in a matrix team environment.
• Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance.
• Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process.
• Collaborate with stakeholders to develop strategies for effectively managing disputes, including those handled by the Administrative Labour Tribunal];
• Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.).
• To be successful in the Workers' Compensation Case Manager role, the following core qualifications and skills are required:
• Completed post-secondary education in Human Resources, Industrial Relations, Business Administration, Law or a related field or related experience
• 2-5 years of experience in occupational injury management, including familiarity with the process of opening and following up WCB cases (administrative and medical) and the rules governing temporary assignment
• Additional experience in occupational injury management elsewhere in Canada is an asset
• You have excellent communication skills (spoken and written)
• You are well-organized, and able to effectively manage competing priorities in a fast paced and deadline driven environment
• You have proven problem-solving skills and a demonstrated ability to be solutions-oriented
• You have strong analytical skills combined with the ability to synthesize detailed information
• You are a team player who values collaboration, and are able to work autonomously and independently as needed
• You have good computer skills, including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams, knowledge of SharePoint
• Job Description
• LifeWorks is dedicated to assisting our employees reach their professional goals through internal promotion and transfer opportunities.
• Workers' Compensation
• By their nature, workers' compensation claims often have complicating factors that require further investigation or represent significant legal, financial, and health and safety implications.
• Ensure the overall management of complex occupational injury cases for clients in a matrix team environment.
• Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance.
• Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process.
• Collaborate with stakeholders to develop strategies for effectively managing disputes, i

Benefits

Additional Information

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Job Description Summary Joining a team of experienced Workers Compensation Case Managers, you will contribute to a dynamic team that not only files and maintains occupational injury claims, but also collaborates with Canada's best employers to provide a safer work environment. Joining a team of experienced Workers Compensation Case Managers, you will contribute to a dynamic team that not only files and maintains occupational injury claims, but also collaborates with Canada's best employers to provide a safer work environment. Job Description LifeWorks is dedicated to assisting our employees reach their professional goals through internal promotion and transfer opportunities. Workers' Compensation By their nature, workers' compensation claims often have complicating factors that require further investigation or represent significant legal, financial, and health and safety implications. Our team of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts provide proactive, strategic guidance in all areas of employee health, safety and wellbeing to help our clients achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees.

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