Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)
External
Capital One · US$209K–$286K/yrFull-timeOn-siteToday
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About the role
Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.
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Company Intel
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