Manager, Mortgage Funding

About the role

Reports to the Director, Quality Control & Reporting, we are looking for an exceptional, highly motivated Funding Manager to drive the daily operational execution and scaling of Neo's mortgage business. As we continue to mature our capital model to a sophisticated whole loan sales and warehouse facility structure , this role will act as our primary operational gatekeeper. This isn't a traditional, check-the-box mortgage funding role. You will sit at the crossroads of day-to-day loan production, external institutional capital partners, and our internal Finance and Treasury teams. You will have direct operational ownership over daily funding activities including funding requests, warehouse facility allocations, and collateral tracking-ensuring that every single mortgage file is flawlessly funded, tracked against facility limits where required, and efficiently managed from origination through to funding. You will serve as the premier Subject Matter Expert (SME) for the entire mortgage funding process, overseeing the daily workflow, team productivity, and strict adherence to compliance and procedural guidelines. This is a high-leverage role designed for a details-obsessed operational heavyweight who loves optimizing high-volume workflows, understands the mechanics of facility draws, and thrives in a fast-paced tech-startup environment.

Responsibilities

• Warehouse Allocation & Facility Drawdowns: Manage the daily operational mechanics of requesting draws from our warehouse lenders. Ensure every bridge or whole loan is accurately allocated to the correct credit facility based on specific investor purchase and time-hold parameters.
• Facility Limit & Covenant Monitoring: Monitor daily pipeline volume against warehouse facility concentration and liquidity limits (e.g., geographic restrictions, loan types, credit score) to ensure strict compliance before files are finalized for funding.
• Treasury Connective Tissue: Partner directly with the internal Treasury team by providing real-time morning funding forecasts.
• Team Leadership & Scale: Direct, mentor, and coach the team of Funding Coordinators. Establish clear performance standards, support defined Service Level Agreements (SLAs), track funding metrics, and own the training/onboarding process to scale our processing throughput at tech-startup velocity.
• Who we are looking for
• The Mindset: You are an operational builder who takes complete ownership and accountability for your work. You possess an eagle-eye focus that can catch a single discrepancy on a complex Closing documents, payout statement, or wire instruction.
• Technical & Operational Mastery: Deep, unshakeable knowledge of Canadian mortgage funding mechanics, and security enforcement. Highly proficient with modern Loan Origination Systems (LOS), Salesforce CRM workflows, banking wire portals, and pipeline trackin

Additional Information

Join us to build a more rewarding financial future for all Canadians At Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. #1 on Deloitte's Technology Fast 50 for 2023, 2024, and 2025 - the first company ever to achieve a three-peat at the top! #1 Fastest Growing Company in Canada for 2024 by Globe & Mail Top-ranked mobile apps and credit cards Team of 500+ people 1M+ customers 10K+ retail partners

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