Everest Training Coordinator

Benefits

Additional Information

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of a team that enhances employee skills, knowledge, and performance to align with the company's strategic goals and help our people and the world see brilliantly. The Everest Training Coordinator (Professional Path) manages the full training lifecycle, including planning and maintaining training calendars, scheduling sessions, coordinating nominations, managing learner inquiries, and overseeing logistics and vendor coordination. This role supports attendance tracking, evaluation reporting, and billing processes, while facilitating training across classroom, virtual, and e-learning formats. The coordinator also contributes to the development and maintenance of learning content, partnering closely with trainers, subject matter experts, and key stakeholders to deliver consistent, high-quality learning experience. Additionally, this position supports the adoption of digital and AI/ML capabilities and contributes to the global delivery and continuous improvement of the MTO Everest training program. MTO Everest is a structured learning program designed to build data analytics, digital, and AI/ML capabilities across the organization. It enables employees to leverage data effectively, strengthen decision-making, and enhance operational performance through a combination of instructor-led sessions, hands-on exercises, and real-world application projects. Specifics include: Training Program Coordination Plan, schedule, and coordinate global training sessions (virtual and in-person) across multiple regions Manage end-to-end training operations, including calendar management, scheduling, nominations, participant communications, logistics, and session readiness across all learning formats Coordinate with trainers to ensure consistent and standardized delivery Manage training-related inquiries, vendor coordination, attendance tracking, and provide evaluation and billing support Training Content Development & Continuous Improvement Review, update, and maintain training materials based on feedback, performance data, and evolving program needs Support the development of content for both online and offline learning programs Maintain a centralized and up-to-date repository of training materials Partner with stakeholders to identify skill gaps and training needs across sites Support assessments and related learning requirements as part of overall program delivery Ensure alignment of training content with business priorities, digital initiatives, and workforce development goals Program Evaluation & Reporting Collect and analyze feedback from participants and trainers to evaluate training effectiveness Track key metrics such as attendance, completion rates, and satisfaction, and provide regular reporting Identify and implement improvements to enhance learning outcomes and program impact Learning Management System (LMS) Administration Manage course setup, registration, and tracking within the LMS (e.g., Alcon Learning Academy) Maintain accurate training records, including attendance, completion data, and reporting dashboards Support course submission and related administrative projects Stakeholder & Trainer Engagement Serve as the primary liaison between trainers, participants, and site coordinators Support onboarding and ongoing development of trainers Ensure clear and effective communication across global teams Process Standardization & Governance Establish and maintain standardized processes for training delivery and feedback collection Ensure programs meet internal quality standards and compliance requirements WHAT YOU'LL BRING TO ALCON: Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs) The ability to fluently read, write, understand, and communicate in English 5 Years of Relevant Experience Work Hours: Monday - Friday, 8:00 AM - 5:00 PM, with the expectation of flexibility to accommodate business requirements and global site coordination. Travel Requirements: 0-10% Location: Onsite Sponsorship & Relocation: Not Available PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE: Bachelor's Degree in HR, Education, Business, or a related field Experience in training coordination or learning & development Strong organizational, communication, and project management skills Experience supporting global or multi-site training programs Familiarity with LMS platforms and training analytics Exposure to technical or digital training programs (AI/ML preferred) Experience in adult learni

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