Facility Services Associate

Responsibilities

• This role focuses on workplace operations, facilities support, and customer service excellence.
• Mail & Shipping Operations
• Receive, sort, and distribute incoming mail and packages
• Process outgoing shipments and support business center operations
• Assist with shipping and receiving tasks, including forklift operation when needed
• Support inventory accuracy using the S.A.P. inventory system
• Office & Facilities Support
• Assist with inventory and maintenance of office furniture and equipment
• Perform light repairs and basic troubleshooting for facilities issues
• Coordinate with vendors for onsite maintenance and service needs
• Support office moves and workspace setup
• Set up conference rooms and assist with meetings and events, including catering coordination
• Maintain office supply, pantry, copier, and printer inventories
• Keep kitchens, copy rooms, offices, and conference rooms organized and presentable
• Provide light cleaning and tidying throughout shared office spaces
• Customer & Workplace Support
• Deliver exceptional customer service to employees and visitors
• Provide backup reception and front desk coverage as needed
• Support copy/print and business center services
• Respond to workplace requests with professionalism, flexibility, and urgency
• What You Bring:
• Positive, professional, and customer-focused attitude
• Strong organizational and multitasking skills
• Ability to work independently and collaboratively in a team environment
• Comfortable performing hands-on and physical job duties
• Ability to quickly learn systems, processes, and workplace technology
• Strong communication and problem-solving abilities

Requirements

• Required
• 1+ year of experience in office administration, hospitality, retail, facilities, or customer service
• High School Diploma or equivalent preferred
• Ability to lift, carry, and move up to 40 lbs.
• Comfortable with physical tasks including bending, lifting, walking, and standing
• Valid driver's license
• Ability to use or learn workplace technology including handheld scanners, email, Teams, Slack, or Google Workspace
• Professional appearance and strong customer service mindset
• Preferred
• Forklift or fork truck experience
• Familiarity with hazardous shipping procedures
• Experience with S.A.P. inventory systems
• Experience in mailroom, office services, shipping/receiving, or facilities support
• Physical Requirements
• Regular walking, standing, bending, lifting, kneeling, and moving throughout the facility
• Ability to lift or move up to 40 lbs. regularly
• Ability to transport supplies and packages using carts or other equipment
• Manual dexterity to operate office equipment and workplace technology
• Travel: None or negligible
• Other Duties:
• This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.

Benefits

Additional Information

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:31e2466c-811e-4fb2-80ed-2f41a0ab20fe-0" data-turn-id-container="request-WEB:31e2466c-811e-4fb2-80ed-2f41a0ab20fe-0" data-testid="conversation-turn-2" data-scroll-anchor="false" data-turn="assistant"> Facility Services Associate 📍 Pittsburgh, PA 15205 Keep the workplace running smoothly. Support daily operations. Deliver exceptional service. SPS Global is seeking a dependable and service-oriented Facility Services Associate to support day-to-day office operations and facilities services. This role is responsible for maintaining an organized, functional, and professional workplace environment while delivering excellent customer support to employees and visitors. The Facility Services Associate plays a key role in office services, mail and shipping operations, conference room support, inventory management, and light facilities coordination. This position is ideal for someone who enjoys hands-on work, thrives in a fast-paced environment, and takes pride in creating a positive workplace experience. This role may include operating forklifts for shipping and receiving support and requires a valid driver's license for transportation-related tasks. Familiarity with hazardous shipping procedures is a plus, and training will be provided on the S.A.P. inventory system.

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