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Channel Account Manager II - Service Providers

External
huntress logoHuntress · US
Full-timeOn-siteToday
CRMSalesforce
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Responsibilities

  • As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.
  • This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics.
  • Achieve and exceed quota based on both expansion metrics and renewal rates
  • Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
  • Maintain and reinforce Huntress' culture
  • Build and maintain strong relationships with multiple contacts within assigned partner organizations
  • What You Bring To The Team:
  • 5+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
  • Strong knowledge of the MSP space, preferably related to the cybersecurity industry
  • Experience with Salesforce or other similar CRM platforms
  • Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
  • Strong bias to action and ability to get things done efficiently and effectively

Benefits

100% remote work environment - since our founding in 2015Generous paid time off policy, including vacation, sick time, and paid holidays12 weeks of paid parental leaveHighly competitive and comprehensive medical, dental, and vision benefits plans401(k) with a 5% contribution regardless of employee contributionLife and Disability insurance plansStock options for all full-time employeesOne-time $500 reimbursement for building/upgrading home officeAnnual allowance for education and professional development assistance$75 USD/month digital reimbursementAccess to the BetterUp platform for coaching, personal, and professional growthHuntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.We do discriminate against hackers who try to exploit businesses of all sizes.Accommodations:#BI-RemoteDental insuranceVision insurance401(k)Paid time offRemote work optionsEquity / stock optionsParental leave

Additional Information

Reports to: Manager, Channel Account Management Location: Remote US Compensation Range: $90,000 base with on target earnings at $150,000, plus equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

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