Customer Service Officer (Mobile Medical Service)

About the role

5.5 Day Work Week: Monday -Friday: 8.30am - 5.00pm, Saturday: 8.30am - 1.00pm Location: East Basic Salary: Up to S$3,100 + Allowances + Great Benefits A leading healthcare organisation is seeking a Customer Service Officer to support its MobileMedical Services team in delivering quality frontline customer service, patient registration, and operational support for community healthcare programmes. Job Responsibilities: Register patients and provide frontline customer service during mobile medical events Travel with the Mobile Medical Services team to support operations at various project sites Attend to enquiries, resolve feedback and ensure smooth event operations Assist with patient education and event administration Monitor inventory of equipment, stationery and consumables Report equipment breakdowns or damages and support daily operations Job Requirements: Min. GCE 'N'/'O' Levels, ITE or Diploma Min. 2 years of customer service experience, preferably in healthcare or hospitality Proficient in Microsoft Office applications Able to handle patients and customers professionally and empathetically Willing to travel to different project sites and work weekends/public holidays when required (OT pay or time-off provided) Looking fora change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at CELECTI PTE. LTD.? Share your experience