F&B Lead, F&B Operations (Attractions & Destination Experience)

About the role

Job Responsibilities: Host and engage guests throughout their dining experience, creating a welcoming and memorable environment. Create special moments for guests during celebrations and key occasions. Present and articulate menu items clearly, providing recommendations when appropriate. Ensure food and beverage orders are delivered promptly and accurately. Coordinate closely with service and kitchen teams to ensure smooth and seamless service delivery. Process orders and payments using POS systems and support operational tasks such as stock replenishment and cutlery polishing. Address guest enquiries and service-related issues professionally to ensure guest satisfaction. Job Requirement: Minimum GCE 'O' Levels or equivalent. Minimum 2 years of supervisory experience in an established Food & Beverage environment. Prior experience in a guest-facing or service leadership role is preferred. Strong interpersonal and communication skills. Ability to articulate menu offerings confidently. Basic leadership and floor coordination skills. Proficiency in POS systems and cash handling. Ability to perform effectively in a fast-paced service environment. Able to perform shift work, and willing to work during evenings, weekends and public holidays. Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.

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Company Intel

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