Call Center Representative

Requirements

• Experience in a healthcare, medical office, call center, or customer service environment (hospice or home health experience is a plus).
• Excellent communication skills with a compassionate phone demeanor and professional etiquette.
• Ability to stay calm and patient when speaking with individuals who may be distressed or anxious.
• Strong problem-solving skills and the judgment to know when to resolve an issue or escalate it.
• Comfortable using basic computer and phone systems to log calls and information clearly.

Additional Information

Inbound Call Specialist - Moments Hospice BRICK NJ LOCATION Schedule: Full-Time, In-Office (Monday-Friday, 9:00 AM to 5:30 PM) Inbound Call Specialist to join our hospice care team. This in-office role focuses on handling incoming calls from patients and families with empathy and efficiency. You will be the friendly first point of contact, helping callers and ensuring urgent needs are addressed promptly Apply Now: We make it easy for you to apply and join our team. Experience a career that not only meets your professional goals but also provides a supportive community committed to your success. https://momentshospice.com/terms-of-service/ https://momentshospice.com/privacy-agreement/

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Moments Hospice? Share your experience