Técnico de operativa

Responsibilities

• Join Our Team as a Station Fleet Manager Lead Manage and Optimize Fleet Operations
• 1 Human Management
• Lead and develop fleet staff including hikers and maintenance agents to meet performance goals aligned with station targets and company values
• Train staff to deliver excellent customer service while ensuring adherence to company procedures and service level agreements
• Conduct and log safety meetings with fleet staff to ensure compliance with safety protocols
• 2 Daily Fleet Operations
• Oversee the timely repair and servicing of vehicles according to company and manufacturer guidelines
• Review reservations returns and fleet status daily to maintain operational efficiency
• Manage the damage assessment process ensuring proper documentation and approvals are in place
• Continuously seek process improvements to optimize vehicle servicing infleet preparation and disposal
• Provide monthly reports on mechanic productivity attendance and inventory usage for consumables tires and parts
• 3 Internal and External Relations
• Communicate and coordinate with external personnel including Return Service and Ready Line agents to maintain smooth operational flow
• Maintain b relationships with local OEM dealerships service providers and external vendors
• Collaborate with the General Manager Operations Managers and other team members to provide updates on fleet status and operational insights
• Manage collision repairs by liaising with vendors monitoring repair timelines and ensuring timely updates from repair shops

Requirements

• Proven experience in fleet management or a similar leadership role, ideally within a small or medium-sized station environment.
• Strong leadership skills with the ability to manage, motivate, and develop a team.
• Excellent organizational and communication skills with a focus on operational efficiency and customer service.
• Attention to detail and a proactive approach to problem-solving, particularly in managing vehicle repairs and inventory.
• Ability to build and maintain effective relationships with local service providers, vendors, and internal teams.
• Commitment to upholding safety standards and company procedures.
• Ideal Experience
• Previous experience supervising fleet operations staff in a transportation, rental, or logistics environment.
• Demonstrated success in managing day-to-day fleet operations, including vehicle maintenance, rentals, and returns.
• Experience coordinating with external vendors and service providers.
• Track record of implementing process improvements and cost control initiatives.
• Familiarity with safety protocols and compliance requirements.
• Skills & Competencies
• Leadership and team development
• Operational planning and execution
• Strong communication and interpersonal skills
• Problem-solving and decision-making
• Vendor and relationship management
• Attention to detail and organizational skills
• Proficiency in reporting and data analysis
• Why Join Us?
• Lead a dedicated team and optimize fleet operations in a dynamic, fast-paced environment. Play a ke

Additional Information

Europcar Mobility Group At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Job Description Join Our Team as a Station Fleet Supervisor I - Lead, Manage, and Optimize Fleet Operations! Are you an experienced leader with a passion for managing fleet operations? We are looking for a highly skilled Station Fleet Supervisor I to oversee the day-to-day operations of our vehicle fleet within a small or medium-sized station, ensuring vehicle availability, timely maintenance, and efficient coordination of rentals and returns. As part of our Network & Stations team within the broader Operations function, you will supervise fleet operations staff and support operational performance, service quality, and cost control initiatives while maintaining effective relationships with local service providers and vendors.

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