Sr. Engineer Network

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TransUnion's Job Applicant Privacy Notice Team Overview As a Network Operations Engineer within TransUnion's Global Infrastructure Technology Services (GITS) team, you will manage critical operational tasks including major incident support, non-project driven system upgrades, support office network, infrastructure configuration changes, and deployment of service improvements and automation. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview And Core Responsibilities Provide troubleshooting for network and infrastructure incidents. Execute non-project driven work such as system upgrades, patching, inventory management, and configuration changes. Deploy service improvements and automation initiatives to streamline operations. Ensure adherence to Change Management processes . Support small-scale projects that do not require full project governance. Maintain and enhance departmental procedures, best practices, and standards. Manage escalation of issues to relevant third-party vendors. Own release and rollback through the Route to Live deployment process . Share knowledge with 1st and 2nd line teams to enable first-line fixes. Mentor and coach team members to support their development. Participate in on-call weekdays/weekends on rotational basis. Responsible for Infrastructure Operations Firewalls, IPS and IDS, and Antivirus. Responsible for Firewall Rules and Policies Management and Troubleshooting Implementing of NAT/PAT, SSH, signatures, etc Experience in managing SD-WAN solutions and Palo Alto firewall technologies, including corporate firewall environments. Required Knowledge And Experiences Self-starter with proven ability to develop creative solutions that simplify user network solutions. Work collaboratively across teams spanning multiple time zones Strong understanding of network protocols and technologies (TCP/IP, routing, switching, wireless) and UNIX based knowledge. Overall 6+ years of experience in Network 3+ years of progressive experience in VPN technologies (Cisco Any Connect and Zero Trust Network Access Solutions). 3+ years of progressive experience in wireless LAN technologies (prefer Cisco Meraki & Aruba) 2+ years of progressive experience in SDWAN technologies (prefer Viptela & Meraki) Optimize and Implement Wireless LAN (WIFI) implementation by adjusting AP groups, RF settings, band steering, WLAN settings, etc. to improve WIFI connectivity for end-users. Manage and maintain WIFI security by ensuring adequate level of authentication standards, limiting user access and rogue detection and containment, Firewall & routing Excellent troubleshooting and fault resolution skills. ITIL best practices and ITSM tools experience. Strong communication skills and ability to manage third-party vendors. Strong written and verbal English communication skills. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Sr Engineer, Network Engineering

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