Senior Technical Systems Specialist

Responsibilities

• Delivering enhancements and improvements to the ALPS Administration System and other core technical systems
• Collaborating with product owners, business specialists and technical teams to develop high‑quality, production‑ready solutions
• Gathering and validating requirements and producing business analysis and technical specifications
• Supporting Agile and LEAN ways of working to drive continuous improvement across processes and systems
• Ensuring clear requirement traceability and contributing to robust testing approaches including UAT, BAT and PAT
• Providing expertise to loading and administration teams, including support on migration and new scheme activities
• Engaging internal stakeholders and relevant third parties to ensure smooth implementation of system and process changes
• Sharing key updates with stakeholders to enable excellent customer outcomes at all stages
• Who we're looking for:
• Experience delivering technology or process change within complex operational environments
• Strong knowledge of ALPS or other Defined Benefits administration systems, plus business analysis and testing practices
• Understanding of Agile and LEAN methodologies and how they support digital workplace improvements
• Ability to analyse issues, develop solutions and take initiative in resolving technical or business challenges
• Knowledge of Defined Benefits pensions and familiarity with the financial services sector
• Strong communication and relationship‑building skills with a focus on customer outcomes
• Ability to prioritise workload, adapt to changing circumstances and support team objectives
• A positive, collaborative approach with the ability to work constructively through change
• Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer - both for our own products and at a range of high street stores and online
• We're creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
• At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
• We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
• It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Benefits

Additional Information

Are you passionate about improving systems, enhancing customer outcomes and driving digital transformation? We're looking for a Senior Technical Systems Specialist to help shape and evolve the tools and technologies that sit at the heart of our PRT Technical Services function. If you enjoy solving complex problems, collaborating across teams, and delivering meaningful improvements, we'd love to hear from you.

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