Senior Collections Analyst

Responsibilities

• Communicating outstanding premium balances to brokers
• Issuing cancellation notices for non-payment of premium
• Reconciliation of outstanding balances
• Troubleshoot discrepancies involving premium, commission and payment differences
• Requesting disbursements for return premium balances
• Unapplied cash resolution
• Direct Collection of outstanding final audit balances to insureds
• Maintain proper account of collection efforts
• Work to clarify the resulting final audit and remove any doubt the insured may have disputing the amount owed
• Provide Collection Agency Support preparing and submitting account documentation necessary for direct collection
• Provide Legal Support by compiling account documentation necessary for litigation
• Special projects and system user acceptance testing as needed
• REQUIRED SKILLS AND ABILITIES
• Strong interpersonal and organizational skills
• Strong reconciliation, analytical and business problem solving skills
• Excellent written and verbal communication skills
• Ability to work well independently and as part of a team
• Ability to work on several tasks simultaneously
• Attention to detail
• EDUCATION/EXPERIENCE
• Bachelor's degree - preferably in Accounting or Finance
• 5 years Insurance experience preferably finance, collections or premium audit collections
• Advanced knowledge of Microsoft Office products
• Experience with Cognos, Power BI, Great Plains, or Alteryx are a plus
• #LI-AT1
• #LI-hybrid
• For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
• $61,500 - $79,900/year
• 14400 Arch Insurance Group Inc.

Benefits

Additional Information

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. POSITION SUMMARY The Sr. Collections Analyst will be responsible for analyzing policy premium balances and the timely collection of outstanding premiums. In this position, you will be assigned group of accounts to manage. This role will have interactions with brokers, insureds, underwriters and other members of the finance team. This role will sit in either the O'Fallon, MO office or Jersey City, NJ office on a hybrid schedule of three days in the office, two days remote.

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