Technical Project & Process Manager - eCommerce Operations

Requirements

• Bachelor's degree in a technical or quantitatively rigorous field
• 5-8+ years in technical project, program, or operational management roles
• Proven experience in independently delivering cross-functional initiatives
• Demonstrated experience redesigning workflows or improving operational systems (not solely timeline management)
• Strong analytical and systems-thinking ability
• Clear written and verbal communication skills
• Comfort operating in fast-moving, ambiguous environments
• Responsible use of AI tools to enhance execution quality
• eCommerce experience
• Technical PM, software, data, or automation background
• Experience in establishing execution frameworks or operating models
• Familiarity with Lean, Six Sigma, or operational excellence methods
• PMP or similar certification

Additional Information

Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon (www.amazon.com/reli), Walmart, our own Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,500,000+ unique customers such as Marvel, Dominos, and Lululemon. We are seeking a Technical Project & Process Manager- eCommerce Operations to serve as both an execution owner and a systems architect for how cross-functional work operates. This role is equally responsible for: Delivering medium-scale, cross-functional initiatives end-to-end, and Designing, standardizing, and optimizing the operational systems that make execution predictable and scalable You will not only drive projects to completion, but you will also refine workflows, ownership structures, documentation standards, and governance rhythms that determine how effectively teams execute. This is not a coordination-only or PMO role. It requires strong systems thinking, operational judgment, and the ability to release measurable improvements that reduce friction and increase execution clarity. Intentional and responsible use of AI tools to accelerate planning, documentation, and analysis is expected, with full accountability for outcomes. Culture & Values: Expect an upbeat culture that celebrates wins and supports happiness. We're proud to be a minority- and family-owned business, built around integrity, data, and continuous improvement. Join a team where your work directly impacts our customers and growth trajectory. Equal Opportunity Employer Reli. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender identity, sexual orientation, age, disability, or veteran status.

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