Operations Assistant

Responsibilities

• Provide warm, efficient and accurate service to all customers.
• Take food and beverage orders, handle cashiering and POS transactions.
• Preparing drinks and assisting with basic food preparation.
• Assist in setting up and closing down the outlet each day.
• Ensure FOH cleanliness and hygiene standards are maintained at all times.
• Coordinate with the kitchen and service teams to ensure smooth flow of operations.
• Manage stock inventory.
• Attend to customer feedback and escalate service issues when needed.
• Adhere to all company SOPs and health/safety requirements.
• Standard 44 hour work week on a rotating shift including weekends and public holidays.
• Open to discussing specific shift arrangements during the interview.

Requirements

• At least 1 year of F&B experience (counter service, café, stall or restaurant).
• Familiar with basic FOH duties such as order-taking, cashiering, etc.
• Able to work on weekends/public holidays and on rotating schedule.
• Willing to learn and take on various tasks in a hands-on environment.
• Positive attitude, good communication skills and a team player.

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Company Intel

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