Regional Injury Management Advisor

Responsibilities

• Manage a portfolio of workers' compensation injuries and claims.
• Implement and maintain effective injury management and return-to-work strategies.
• Develop graded return-to-work plans for complex injuries and assist managers with identifying suitable duties.
• Arrange and attend case conferences with injured workers, treating practitioners, and other stakeholders to support recovery and safe return to work.
• Provide coaching and training to leaders on proactive workplace rehabilitation, injury management, and early intervention practices.
• Actively manage healthcare and occupational rehabilitation providers, ensuring appropriate treatment pathways and cost-effective outcomes.
• Conduct Job Task Analyses for selected operational roles.
• Identify and implement initiatives that support injury prevention and control medical and related costs.
• Partner with operational leaders to drive a culture of safety, wellbeing, and continuous improvement.
• About You
• To be successful in this role, you will bring:
• Tertiary qualifications in an Allied Health discipline such as Occupational Therapy, Physiotherapy, Exercise Physiology, or similar.
• A minimum of 5 years' experience in injury management, workplace rehabilitation, or return-to-work roles.
• Strong knowledge of workers' compensation, rehabilitation, and return-to-work legislation.
• Proven experience managing complex and serious injury claims.
• Demonstrated capability coaching and influencing leaders on return-to-work and rehabilitation best practices.
• Experience developing and implementing injury prevention and recovery strategies.
• Occupational First Aid Certificate (preferred).
• Return to Work Coordinator Certification or exemption where required.
• Key Skills
• Strong stakeholder engagement, negotiation, and conflict resolution skills.
• Excellent planning, organisation, and case management capabilities.
• Commercial and financial acumen.
• Ability to influence and build relationships across all levels of the organisation.
• Results-driven approach focused on achieving positive outcomes for employees and the business.
• What moves you?
• At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
• To find out more about us visit

Benefits

Additional Information

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com Due to continued growth across our operations, we are seeking experienced Regional Injury Management Advisors to join us in Brisbane and Perth . These roles offer the opportunity to partner with operational leaders, support injured employees through recovery, and drive best-practice injury management and return-to-work outcomes across our business. As a Regional Injury Management Advisor, you will develop and implement injury management strategies that facilitate early recovery and durable return-to-work outcomes for our workforce. Working closely with internal and external stakeholders, you will play a key role in minimising the impact of workplace injuries and fostering a safety-focused culture aligned with Toll's values. These roles will oversee a portfolio of workers' compensation claims across your respective region and require travel to operational sites to work alongside frontline and senior leaders to achieve continuous improvement in return-to-work outcomes.

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