Service Desk Engineer
External
Sprymethods · WAFull-timeHybrid1w ago
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Requirements
- Eight years of experience in information technology (IT), endpoint engineering, or cybersecurity.
- Six years of experience performing engineering - not help desk - functions in enterprise environments.
- Experience working under formal change control, audit, and security governance processes.
- Experience with workstation imaging, automation, patch and configuration management, device enrollment, logging, telemetry, and audit readiness.
- Top Secret (TS) security clearance.
Additional Information
Who We're Looking For (Position Overview): The Service Desk Engineer supports advanced endpoint engineering work for secure workstation images, patching, enrollment, telemetry, baseline configuration, lifecycle management, and remediation of escalated issues. This work focuses on engineering support for complex or escalated tickets rather than routine Tier 1 help desk support.
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Company Intel
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