Catering and Conference Services Manager NE

Responsibilities

• Revenue Generation & Catering Sales Strategy
• Prospect, solicit, and secure new catering business opportunities, including corporate meetings, trainings, social events, celebrations, weddings, mitzvahs, bereavements, holiday parties, university events, association programs, and community functions.
• Generate banquet food and beverage revenue through proactive outbound sales efforts, networking, referrals, account development, and relationship-building.
• Respond to assigned catering inquiries in a timely, professional, and consultative manner to maximize conversion.
• Negotiate pricing, menus, room rental, concessions, and contract terms with strong financial discipline while protecting hotel profitability.
• Partner with Revenue Management and Sales leadership when catering opportunities include guest room needs or impact overall hotel strategy.
• Participate in local networking events, community outreach, market blitzes, industry events, and client entertainment to increase visibility and generate leads.
• Maintain an active sales pipeline and accurately forecast catering revenue, definite bookings, tentative business, and future opportunities.
• Identify need periods and develop creative promotions to drive incremental catering business.
• Serve as the primary sales contact for assigned catering opportunities from initial inquiry through contract execution and turnover to the events team.
• Conduct engaging property tours and client presentations that showcase the hotel's event space, food and beverage offerings, service standards, and overall guest experience.
• Build and maintain strong long-term relationships with corporate clients, social clients, wedding planners, nonprofit organizations, universities, local businesses, and community partners.
• Partner closely with Event Management, Banquets, Culinary, Operations, and Food & Beverage teams to ensure client expectations are clearly communicated and successfully executed.
• Maintain consistent client communication throughout the sales process to strengthen confidence, improve conversion, and encourage repeat business.
• Monitor past and current client activity to identify opportunities for repeat events, annual p

Benefits

Additional Information

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the Doubletree by Hilton Jacksonville Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Doubletree by Hilton Jacksonville Airport can mean for you! What you will have an opportunity to do: As Catering and Conference Services Manager , you will be responsible for generating, selling, and managing catering business opportunities that drive banquet revenue, meeting space utilization, and overall hotel profitability. This role is focused on building strong client relationships, prospecting for new business, converting inquiries into definite bookings, and partnering closely with operations to ensure a seamless experience from initial inquiry through event execution. The ideal candidate brings strong sales discipline, creativity, attention to detail, and a passion for creating memorable client and guest experiences.

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