Associate Director, Product Innovation

About the role

Grade Level (for internal use): 11 The Team / The Business: This role is in the Product Innovation team within the S&P Global Ratings Commercial department. The team is responsible for engaging with leading market participants - Issuer, Intermediaries, and Investors - with a goal of understanding emerging forms of risk-related products and services in development of new product opportunities. This can take the form of brand-new product opportunities as well as extensions to our existing product suite and enhancements to our issuer platform Ratings360®. Ratings360® provides Issuers with workflow capabilities and a holistic picture of their organization's credit story through access to premium content and data. The Impact: This role shapes the strategic direction of the core credit ratings business by translating market insights into innovative solutions and enhancements for our product portfolio. By leading high-impact initiatives and managing the innovation pipeline, the role ensures our credit ratings offerings remain competitive, relevant, and aligned with evolving customer needs. The work directly influences organizational growth and strengthens our position as a market leader in providing credit ratings. What's in it for you : You will collaborate with senior leaders and cross-functional teams, gaining exposure to strategic decision-making and high-impact projects. The role offers opportunities to work with colleagues globally to shape the future of credit ratings products and drive innovation within a market-leading organization. Your contributions will be recognized as essential to the company's growth and industry leadership. Characteristics of an ideal candidate: The ideal candidate is customer-centric and data-driven, with a strong sense of ownership and accountability. The candidate needs to have deep understanding of the credit ratings or capital markets ecosystem and can lead and influence in a highly collaborative environment with global colleagues. The candidate should be adept at operating in a highly regulated environment.

Responsibilities

• Lead high-impact projects across product development, innovation, and operational efficiency.
• Shape product strategy to drive business growth and strengthen market leadership.
• Analyze product performance and implement improvements for greater customer value.
• Prioritize and develop business cases for new ideas to accelerate product development.
• Mentor and develop team members to foster a culture of innovation and high performance.
• Capture customer insights to inform product enhancements and strategic decisions.
• Design market engagement plans to strengthen product positioning.
• Maintain project plans and status updates to ensure alignment and transparency.
• Support the commercial product organization in achieving team OKRs.
• Ensure compliance with regulatory standards to protect business integrity.

Requirements

• Bachelor's degree or higher qualification.
• An S&P Global employee at this level would typically have 7 years of experience in product management, innovation, project management, strategy, or consulting roles.
• Proven success leading company-wide initiatives, especially product launches.
• Strong analytical and problem-solving skills, with the ability to define requirements for new product development.
• High energy and adaptability in fast-paced environments, demonstrating curiosity and an innovative mindset.
• Excellent written and verbal communication in English, particularly in translating requirements into stories/deliverables and communicating progress of development with senior executives.
• Expertise in innovation and product development methodologies e.g., Pragmatic Institute, Human-Centered Design, Design Thinking, Jobs-To-Be-Done (JTBD) Framework.
• Notes to applicants:
• All employees are required to work from the office a minimum of 2 days per week
• We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer
• About S&P Global Ratings

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