Manager, Business Operations

Responsibilities

• Recruit, lead, mentor, and develop our Business Operations team, who are responsible for managing setup, QA, launch and supporting sales and account management activities across all verticals in both managed and self-service capacities.
• Help further define role expectations and career pathing for the team and coach for next-level readiness
• Performance manage Business Operations team to achieve team and company goals
• Help drive and execute the team's vision and OKRs
• Establish process improvements
• Partner cross-functionally with stakeholders, driving efficiencies across the organization
• Effectively manage organizational change including adopting and rolling out new processes and tools
• Embrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere.

Requirements

• 4-6 years of experience with people management experience strongly preferred
• Associate's or Bachelor's Degree preferred
• Technical Skills: G Suite, Basic to Intermediate Excel and Powerpoint, Salesforce experience a plus
• Ability to execute projects with minimal oversight
• Must be detail-oriented and organized
• Ability to motivate a team
• A strong ability to demonstrate resilience and adapt to change
• Track record of creating scalable process improvements
• Good communication skills, including written and verbal
• About Ibotta ("I bought a...")
• Additional Details:
• This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals.
• Ibotta is an Equal Opportunity Employer. Ibotta's employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Applicants are accepted until the position is filled.
• For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.
• Recruiting Agency Notice
• Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.
• #LI-Hybrid
• #BI-Hybrid

Benefits

Additional Information

Ibotta is seeking a Manager, Business Operations to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. This dynamic position combines people, performance and project management to enable operational excellence. The Business Operations Manager will lead and develop a team, drive critical projects and initiatives forward and partner with leaders across the organization to support Business Operations' objectives and key results. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.

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