SVP, Account Director, MedComms

About the role

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com . About VML Health: VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a 'vertical') that has the benefit of autonomy in management, but with support of non-health expertise. At the heart of health is the story of life - all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course. Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals' and patients' needs, behaviors and lived experiences through what we call 'radical empathy'. VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live. Get to the heart. Connect for life. International Meetings and Science (IMsci), a division of VML Health, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers medical education strategies

Responsibilities

• Account Leadership & Management
• Serve as the primary senior client contact, building C-suite relationships while positioning the agency as a digital innovation partner
• Lead account planning, financial management, forecasting, and profitability analysis
• Drive organic growth through strategic planning that identifies digital expansion opportunities
• Structure and oversee account teams to ensure optimal performance and digital capability development
• Digital Strategy & Innovation
• Champion digital-first approaches across all client engagements
• Identify opportunities to enhance traditional medical education with digital components and data-driven personalization
• Partner with specialists to develop innovative solutions addressing evolving client needs
• Guide the integration of AI, automation, and analytics to improve campaign effectiveness
• Business Development & Growth
• Pursue organic growth opportunities through digital expansion and innovation
• Lead new business pitches with compelling digital value propositions
• Develop strategic account plans mapping growth pathways through digital transformation initiatives
• Monitor competitive landscape to identify new business opportunities
• Client Relationship Management
• Provide strategic counsel and digital thought leadership to clients at all levels
• Anticipate client needs and proactively recommend digital solutions
• Lead client meetings and presentations with confidence and digital fluency
• Foster trusted advisor relationships by consistently delivering strategic value
• Team Leadership & Development
• Mentor team members with focus on building digital acumen and consultative skills
• Foster a culture of innovation, continuous learning, and digital experimentation
• Recruit and retain top talent across traditional and digital disciplines
• Model collaborati

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