Senior Associate, Process Manager- Pulse

Responsibilities

• Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates
• Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders.
• Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value.
• Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making
• Provide portfolio metrics, providing actionable insights to drive strategic decision making.
• Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards.
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Requirements

• High School Diploma, GED or equivalent certification
• At least 1 year of experience in Microsoft Office or G Suite
• At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
• Bachelor's Degree or military experience
• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• Houston, TX: $80,800 - $92,200 for Sr. Process Manager
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is expected to accept applications for a minimum of 5 business days.
• For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
• Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any pos

Benefits

Additional Information

Senior Associate, Process Manager- Pulse The Market Readiness team is responsible for ensuring organizational readiness for product enhancements and launches across PULSE. We partner with Product, Operations, Sales, and Marketing teams to enhance products and services/processes. Through operational impact assessments, portfolio visibility, and cross-functional coordination, we ensure stakeholders understand upcoming changes, are prepared to support them at launch, and have clear measures in place to evaluate success.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Capital One? Share your experience