Gaming Strategy Director

Benefits

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Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The Director of Gaming Strategy is responsible for project management, enterprise gaming strategy, and operational standards and compliance. This position oversees and supports all areas of the pre-opening process including design and construction, vendor relations, property leadership collaboration, product recommendation, and equipment set up and installation. The Director of Gaming Strategy leads implementation of enterprise gaming strategy, review KPIs and reports on performance. In addition, this role will ensure operational and brand standards are implemented and executed. The role will act as liaison between Seminole Support Service and property leaders across the enterprise. Essential duties include, but are not limited to: PROJECT MANAGEMENT & INITIATIVE LEADERSHIP Lead gaming-related project planning and execution across existing operations and new developments, ensuring timelines, dependencies, and deliverables are clearly defined and actively managed. Serve as the primary coordination lead between Gaming Operations, Design & Construction, Property Leadership, Vendors, and Corporate stakeholders, escalating conflicts and decision points to executive leadership as needed. Support property pre-opening readiness in partnership with SWAT teams and property leadership, ensuring gaming operations are aligned with enterprise standards, regulatory requirements, and operational readiness milestones. Own gaming-related capital planning for strategic initiatives, including development of business cases, ROI justification, budget tracking, and variance reporting in partnership with Finance and property leadership. Coordinate vendor engagement for gaming equipment, product trials, and innovation initiatives, ensuring enterprise priorities are reflected in product selection and deployment strategies. Partner with Design & Construction and property teams to review gaming floor layouts and operational designs to support guest experience, operational efficiency, and revenue optimization. Lead post-opening and post-implementation stabilization efforts in partnership with property leadership, supporting performance optimization, issue remediation, and vendor follow-up during the initial operating period. Support workforce planning for major gaming initiatives by aligning project labor needs with property staffing, training, and onboarding plans. ENTERPRISE GAMING STRATEGY & PERFORMANCE Drive enterprise consistency in gaming performance management through standardized KPI frameworks and performance reporting across slots, tables, poker, sportsbook, and bingo. Partner with property gaming leadership to translate enterprise gaming strategies into locally relevant initiatives that reflect market dynamics, regulatory environments, and operational realities. Leverage analytics and performance data to identify opportunities for gaming floor optimization, yield improvement, and product mix enhancement across the enterprise. Develop and maintain structured game mix, denomination, and floor configuration recommendations based on performance insights, competitive benchmarking, and customer behavior trends. Own the enterprise testing and trial framework for gaming initiatives, including defining test objectives, success metrics, evaluation timelines, and scale/kill decision criteria in partnership with Analytics and Operations. Coordinate with Analytics teams to assess the performance impact of floor changes, trials, and initiatives, and ensure learnings are consistently captured and shared across properties. Communicate enterprise gaming best practices and performance insights to property leadership to drive continuous improvement and operational alignment. OPERATIONAL STANDARDS, SOPs & COMPLIANCE Develop, standardize, and continuously refine enterprise gaming operating procedures, internal controls, and operational standards for both existing and new properties. Ensure enterprise gaming standards and SOPs are effectively implemented across properties through structured monitoring, performance reviews, and collaboration with Operations, Training, and Compliance teams. Partner with property gaming leadership to align enterprise standards with local regulatory requirements, guest expectations, and operational constraints. Collaborate with Global Quality Assurance and Compliance leadership to support adherence to brand standards, regulatory requirements, and enterprise best practices. Develop jurisdiction-specific gaming SOPs and operating frameworks to support expansion

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