Perk Events - MICE Manager (12 months FTC)

About the role

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com to learn more. We are looking for an ambitious and motivated candidate for the role of MICE Team Manager (12 Months FTC) for our ever growing Perk Events team. In this role, you will manage a team of MICE Specialists. You'll play a key role for us by focusing on the constant skill development of the team and helping them achieve sales goals.

Responsibilities

• Be the leader of MICE Specialists and engage the members of your team:
• Manage a team of 6-8 Senior MICE specialists
• Conduct weekly 121s with the team to ensure continued success in target achievement
• Setup monthly development objectives for the sales team - develop specific training sessions based on needs.
• Coach & mentor a world-class Sales team: onboard and train new salespeople; have a strong focus on constant skill development of the MICE team.
• Have an in-depth and detailed understanding of Perk products to provide mentorship for your MICE team confidently.
• Act as the escalation point for your team
• Strategic Initiatives & Operational Change: Identify and translate strategic insights into operational improvements, shaping these into clear initiatives to drive change and ensuring they are successfully "landed" and adopted across the MICE team.
• Performance Analysis & Leadership Reporting: Oversee sales results reporting and deep-dive performance analysis, sharing key insights with leadership and maintaining a proactive handle on the critical commercial levers needed to drive results and hit growth targets.
• Change Management: Act as a champion for change in the team, supporting the wider MICE team through organizational and process transitions by providing clear context, addressing concerns, and ensuring the consistent adoption of new ways of working.
• Collaborating with Builders: Lead collaboration with Events Builders to ensure we deliver a coordinated, platform-led proposition - providing high-quality feedback from the front line to help shape the automation tools your team uses every day.
• What will make you a great fit:
• Leadership experience with a proven track record.
• Excellent understanding of Perk MICE value proposition.
• A creative and solution-driven attitude.
• Hands-on experience creating presentations (e.g. videos or slides).
• Excellent communication skills with the ability to motivate people.
• Data-driven mindset with the ability to analyse and interpret performance metrics
• Ability to design effective training programs
• Great organisational and interpersonal skills

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