Quality Technician

About the role

Job Responsibilities A Quality Technician plays a critical role in ensuring product reliability, optimizing performance, and preventing future failures. This position requires a combination of technical knowledge, analytical skills, and hands-on practical experience to effectively identify, document and locate failures in an engineering system. Perform electrical and physical failure analysis (FA) on semiconductor substrates using a range of analytical tools to identify defect mechanisms and support root-cause investigations. Conduct sample preparation and execute FA workflows, translating findings into actionable insights for quality or engineering teams. Hands on experience to operate, maintain, and calibrate FA laboratory equipment, while supporting the development and optimization of analytical techniques and test recipes. Utilize advanced analytical techniques, such as FE-SEM, Ultrasonic imaging system FineSAT, Lock-in IR Thermography (ELITE) system and X-ray, to analyse substrate failures and drive improvements. Collaborate with cross-functional teams (Design, Engineering, Manufacturing and Inspection) and document results through failure analysis. Job Requirements Customer support: In the event of receiving a complaint or returns due to a quality defect at a customer, investigate the causes and contribute to an 8D reports to be submitted to the customer. Aggregate process control data according to a customer request and prepare its report. Additionally, compile a report on what is requested by a customer. Process improvement: Analyze defective products generated in the process and implement appropriate measures according to the causes of the defect to reduce the amount of loss to be caused by the defect. Monitor process capability (Cpk, Ppk), investigate the causes for low process capability and implement measures to prevent deviation from the control standard. Professional qualifications: Holding a diploma or ITE in engineering, manufacturing technology or associated fields. It is favorable (promising) if having experiences of similar roles in a failure analysis environment at a semiconductor related manufacturer. Having experiences of working as a failure analysis quality specialist or equivalent at a manufacturing plant is favorable. Expertise and skills: Proficient in MS Office (Word, Excel, PowerPoint) for document creation. A basic knowledge of quality management systems (IATF, ISO, etc.) A basic knowledge of environmental, health and safety (EHS) management systems. A basic knowledge with chemical regulations (laws, SDS, GHS). A basic understanding of business continuity plans (BCP). A basic understanding of statistical analysis methods using Minitab software. Competency: Able to listen effectively and to act appropriately in response to instructions given. Able to report necessary information, such as problems and production progress, to managers. Capable of making recommendations for improvement plan to reporting manager. Able to grasp customer's need precisely and deploy and coordinate with relevant departments to fulfill them. Attributes: Higher interpersonal ability and communication skills are essential for working with multiple divisions and departments. A cooperative personality and good attitude are preferred. Others: Normally, work the day shift on weekdays, but may be required to work on holidays as directed by your supervisor. May be required to work in a clean room environment.

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Company Intel

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