Senior Team Manager - Global Client Delivery

Requirements

• Bachelor's degree in life science, medical, scientific, technical, or laboratory discipline
• 2 or more years of people leadership experience, including managing leaders with direct reports
• 2 or more years of experience leading pharmaceutical or biotechnology projects
• 2 or more years of experience in Central Laboratory Services
• 1 or more years of experience in clinical research
• 1 or more years' experience in leading database management, study design or global project management in clinical research industry.
• 1 or more years of experience in quality event management (capa handling)
• Additional Job Standards
• Exceptional written, verbal, and interpersonal communication abilities
• Strong customer service orientation and demonstrated commitment to collaborative teamwork
• High level of initiative with the ability to work effectively across cross functional teams
• Proven strengths in planning, problem solving, and organizational execution
• Demonstrated success driving continuous improvement and managing change
• Experience in team building, influencing stakeholders, and resolving conflict
• Track record of successfully delivering complex projects on time and to quality standards
• The Senior Team Manager will be responsible for the coordination and management of a regional team and global client(s) to ensure the successful implementation of the strategy, structures, processes and metrics of the team to deliver outstanding client satisfaction.
• Application Window: closes at the end of the day 6/5/2026
• Pay Range: 135-160K USD
• All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
• The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short- and long-term incentive packages.

Benefits

Additional Information

Labcorp is seeking a remote Senior Team Manager, Global Client Delivery, to join our Central Labs Services team in US. Job Responsibilities Manage and supervise the day-to-day operations of assigned client team members including managing performance metrics, accountability for outcomes and work distribution, performance evaluations, and ensuring the seamless integration of the Project Management team services. Grow and develop the Project Management team including development of succession plans and individual development plans. Ensure management of study milestones and proactive communication with clients, application of best practices regarding budget and risk management, and accuracy in documentation within systems. Coordinate and monitor progress to ensure achievement of Project Management goals. Proactively consult with clients regarding the impact of their decisions. Seek to understand their true needs and how to best deliver with the understanding of how the client defines success. Instill and manage a culture of continuous improvement and quality and productivity ensuring the consistent implementation, use, and review of SOPs. Monitor and track resolution of all client escalations, issues, and concerns. Ensure all services failures are identified, tracked and resolved in a timely manner while taking preventative action to ensure that the same service failure does not occur again. Effectively collaborate with others and work across boundaries as necessary assisting in day-to-day operations of the global team, working with appropriate BD Directors, and working across functions to remove barriers and optimize client delivery consistently.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at LabCorp? Share your experience