Channel Sales Director

About the role

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com .

Responsibilities

• Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic.
• Creating, negotiating and closing commercial agreements with new.
• Provide to partner a full understanding of Shift4 Schedule A, Bonus opportunities and EMV device.
• Collaborating with API/Integrations team to assist new partner through integration and certification to Shift4.
• Prepare and execute a structured, planned agenda/ meeting curriculum when presenting to partners via phone or on-site.
• Train new/existing partners on Shift4 products, services and the sales process - Including residual reporting, lead management and the submitting of new leads to educate new partners on Shift4 UTG and the installation/activation.
• When necessary, submit documentation needed for Lab Request to ensure partner has successfully been trained on installation.
• Identify marketing opportunities through conversations with the partner and implementing those plans to coincide with new partner.
• Updating and keeping accurate records in Salesforce on the partner merchant base, integration type, interface, hardware supported and products.
• Demonstrate strong cross functional collaboration with sales, marketing, finance, customer care, product development and technology operations.
• Ensure all documents, training, paper work and other items are processed to complete the on-boarding.
• Work closely to train the CSM on partner product, services, nuances, and expectations.
• Obtain first 2 merchant leads from the partner and provide those to assigned.
• Actively oversee the launch of those 2 merchants from start to finish.
• Once new partner has boarded 5 merchants (successfully) with Shift4, CSD schedules a call with CSM and Partner to formally hand-off the partner to the assigned.
• Scheduled & consistent meetings with respective CSM on sales KPI's (example: growth, lead count conversion rates) and including them in correspondence to ISV's/dealers.
• Continuously work to achieve sales & revenue targets as set by the AVP and SVP of Channel.
• Provide directives & feedback to the CSM & marketing team on the success of sales.
• Timely addressing any service issues escalated to you by the CSM and/or channel.

Requirements

• 5+ year's experience working in Channel Sales within the POS and Payments space
• BA/BS Preferred or equivalent work experience.
• Experience in SalesForce and Monday.com preferred.

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