IT Infrastructure Engineer

Requirements

• Bachelor / Diploma in Network or Computer Engineer or Equivalent
• Minimum 1 to 3 years experience in L2 infrastructure support
• IT Network and systems architecture understanding
• Technical support experience on Windows, Linux and VMware virtualisation platforms
• Good knowledge in IT security enforcement and compliance, IT Service Management

Additional Information

We Are Looking For We are looking for a driven IT Infrastructure Engineer to support the daily operations of our data center. The successful candidate will be reporting to the Senior Manager, Network & Communications. He/she will station at the Data Center in Singapore and will be responsible for the IT Infrastructure activities of the Data Center. Role and Responsibilities Responsible for capacity planning and expansion of the data center IT infrastructure (Server, Storage, Network, Security) Responsible for end-to-end performance monitoring and ensure the IT performance metrics and reliabilities KPIs are met Perform network and system administration tasks and technical support of IT infrastructure devices which includes system update/patching and troubleshooting Provide technical support on systems infrastructure (Active Directory, DNS, NTP, Radius Server, Intranet Portal, Monitoring Tools, Backup Server, Log Server) Perform the network and system device operating system tightening adhering to defined procedures and checklists. Maintain the IT infrastructure devices operating system in such a way that it is secured against unauthorized access Support all IT infrastructure activities with complete documentation Implement changes through Change Management Process on IT infrastructure components. Ensure change impact is evaluated, contingency and test plans are created to support the change request Identify, isolate, resolve, escalate and close problem ticket according to ITSM Incident Management Process Ensure backup and restore of IT infrastructure components are carried out, so that critical services can continue in the event of a disaster Work with principal IT infrastructure hardware vendors to resolve problems and implement new technologies Responsible for technical evaluation, proof of concept of new technologies and ensure interoperability to our network Involve in procurement of equipment and ensure compliance with company's procurement policies Familiar with ISO27001 requirements and implementation.

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