Accounting Software Trainer / Product Specialist (WSQ Programmes)

Responsibilities

• Conduct WSQ-certified accounting training programmes for learners in accordance with curriculum and training standards
• Facilitate engaging classroom and practical training sessions on accounting concepts and accounting software applications
• Assess learners' progress and ensure training objectives are met
• Maintain relevant training certifications and ensure compliance with WSQ/SkillsFuture training requirements
• Develop, review, and update training materials, user guides, and instructional content for accounting software users
• Serve as the internal subject matter expert for accounting software-related enquiries from sales teams and internal stakeholders
• Provide technical/product guidance on system capabilities, features, and limitations
• Support sales teams during client product demonstrations by attending meetings to provide technical clarification and product expertise (non-sales role)
• Assist clients in understanding how the accounting software can support their operational needs to ensure smooth onboarding together with salesperson.
• Stay updated on product enhancements, accounting regulations, and training best practices

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field
• ACTA / ACLP / DACE / certification (Required)
• Prior experience in training/facilitation, preferably in accounting or software-related programmes
• Strong knowledge of accounting principles and accounting software systems
• Experience using accounting software such as Xero, QuickBooks, MYOB, or similar platforms is preferred
• Strong presentation and communication skills
• Comfortable supporting salesperson in product walkthroughs and supporting customer onboarding discussions
• Patient, detail-oriented, and able to simplify technical concepts for learners and clients

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Company Intel

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