Store Manager

Responsibilities

• Leading the team to achieve sales targets and budgets
• Oversee daily store operations to ensure smooth and efficient functioning
• Coach and motivate the team to deliver excellent customer service and foster strong customer relationships
• Drive staff development through ongoing training, coaching, and performance evaluations
• Handle customer enquiries and complaints, providing professional solutions and feedback
• Monitor inventory levels to maintain optimum stock availability
• Ensure merchandise displays and visual standards are in line with corporate guidelines
• Prepare staff rosters, sales reports, and other retail-related documentation
• Collaborate with internal departments, including Merchandising, Visual Merchandising, Human Resources, and Training when necessary
• Minimum 8 years of retail sales experience in which at least 3 years in a supervisory or managerial level; preferably in luxury retail industry
• Strong in store operations, sales & service, people management and training experience
• Reliable with strong sense of responsibility and problem-solving ability
• Able to thrive in a fast-paced, dynamic environment
• Proficient in computer literacy
• Fluent in English; fluency in additional languages such as Mandarin is an advantage
• Willing to work retail shifts, including weekends and public holidays
• We offer attractive remuneration package, on-the-job training and career advancement opportunity to the right candidate. Interested parties please apply with your full resume with date of availability, latest and expected salary.
• We apologize that only shortlisted candidates will be notified.
• More information on Tod's can be found on http://www.todsgroup.com/
• Personal data collected is solely for recruitment related purpose and will be treated in strictest confidence.

Additional Information

Location: Singapore Reporting to: Retail Manager We are looking for passionate and experienced individuals to join our dynamic team in Singapore. If you have a strong background in luxury retail, excellent leadership skills, and a dedication to delivering exceptional customer service, we would love to hear from you. In this role, you will play a key part in overseeing daily store operations, managing manpower planning, and driving team performance to achieve overall sales targets.

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