Head, Transaction Monitoring and Fraud Products

Responsibilities

• Strategy
• Own the Transaction Monitoring and Fraud product roadmap and backlog, ensuring alignment to strategic priorities
• Translate business and risk requirements into product features, system rules and scalable solutions
• Drive prioritisation and sequencing decisions across competing demand, dependencies and delivery capacity
• Maximise business value through continuous backlog refinement and feedback loops
• Use data, insights and continuous feedback to refine priorities and accelerate value delivery
• Balance innovation with risk, cost and delivery constraints to optimise outcomes
• Partner with Group Process Owners, Hive Tech Leads and stakeholders to deliver high-impact outcomes
• Ensure the voice of clients and stakeholders is reflected across the product lifecycle
• Business
• Work closely with CFCC, Financial Crime Operations, Business and Functional stakeholders to design and deliver AML solutions
• Provide technical input to support policy and standards and ensure effective translation into product capabilities
• Partner with stakeholders to ensure solutions are aligned to regulatory, operational and business requirements
• People & Talent
• Lead, develop and retain high-performing teams, fostering a culture of accountability, agility and client centricity
• Set clear objectives, performance standards and development plans for direct reports
• Champion the Group's values and drive an inclusive, collaborative and high-performance environment
• Risk Management
• Ensure product delivery balances regulatory requirements, operational risk and delivery feasibility
• Strengthen first line risk management and ensure compliance with Group Transaction Monitoring Standards and applicable regulations
• Proactively manage risks, dependencies and delivery challenges across the product estate
• Promote a strong risk and control culture aligned to the Bank's risk appetite
• Governance
• Lead and govern a distributed community of Product Owners, driving alignment to a unified product strategy and backlog
• Operate at senior levels, influencing decisions and driving alignment across stakeholders
• Own product governance forums, including backlog reviews, roadmap prioritisation and decision-making
• Collaborate as part of the Cybersecurity and Anti-Crime Technology leadership team
• Influence senior stakeholders through clear articulation of trade-offs, constraints and delivery options
• Maintain strong oversight of delivery quality, execution risks and value realisation
• Our Ideal Candidate
• Degree level education or equivalent experience; master's preferred
• 15+ years of experience in Financial services with 5+ years of relevant experience in Financial Crime Compliance (FCC), with strong exposure to Transaction Monitoring and/or Fraud domains and 5+ years of technology delivery leadership experience, including ownership of product roadmaps, backlog prioritisation and value delivery
• Expert knowledge of Transaction Monitoring and Fraud systems, processes and industry best practices
• Proven ability to translate business, risk and regulatory requirements into scalable technology product capabilities
• Experience working across multiple jurisdictions within a regulated financial services environment
• Strong stakeholder management and influencing skills, with the ability to engage effectively at senior levels
• Excellent written and verbal communication skills, including the ability to communicate with senior management and regulators
• Strong analytical, decision-making and problem-solving capabilities, with a data-driven approach to prioritisation
• Experience working within Agile delivery environments (e.g. Scrum, Kanban, Lean) and product lifecycle management
• Experience in regulatory engagement and liaison with supervisory bodies
• Strong understanding of AML/CTF, sanctions frameworks and Financial Crime

Additional Information

Job Summary This role could be based in Singapore, Hong Kong, India, Poland and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based. The Head, Transaction Monitoring and Fraud Products is accountable for delivering Transaction Monitoring (TM) and Fraud technology products globally across all business lines. This role owns the "how" and "when" , translating business needs into a sequenced, feasible technology product roadmap in close partnership with the Group Process Owner for Transaction Monitoring and Fraud. You will be accountable for the end-to-end product lifecycle , including backlog prioritisation, roadmap sequencing and value delivery across the Transaction Monitoring and Fraud technology estate. This is a senior leadership role with final accountability for product decisions, balancing business demand, technical feasibility and delivery capacity while leading a distributed community of Product Owners.

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