LHUO Learning & Development Facilitator

About the role

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Responsibilities

• Facilitate in-person training curriculum in large and small group settings with a focus on optimizing the learner experience for front line classes; including but not limited to, orientation, guest service and compliance.
• Administers program maintenance which includes scheduling, tracking, and reporting; maintaining appropriate records to allow tracking and evidence of training in learning management system and department reporting applications.
• Coordinates resources needed for successful execution of courses to include training room, audio visual, Food and Beverage and other identified resources based on the course.
• As a member of the HR team, works collaboratively to ensure a positive working environment for all team memb

Requirements

• Comfortable regularly speaking in front of large, diverse audiences on various training topics
• An organized and detail-oriented individual capable of managing multiple administrative responsibilities at a time
• A collaborative service provider to our internal "guests," including new team members, trainers, HR partners, and leaders
• A steady, reliable, solutions-oriented partner who can prioritize tasks and deliver on commitments
• Adaptable and energized by working in a fast-paced, distributed environment

Benefits

Additional Information

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

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