Consumer Finance - Administrative Specialist

Requirements

• Strong attention to detail and commitment to accuracy
• Ability to manage multiple tasks, priorities, and deadlines
• Comfortable working across different Consumer Finance functions and systems
• Clear written and verbal communication skills
• Strong customer service mindset with a professional approach
• Ability to work both independently and as part of a team
• Willingness to learn, adapt, and support continuous improvement
• Demonstrated integrity, accountability, and reliability
• Experience in consumer finance, memberships, lending, or regulated environments.
• Exposure to account transfers, contract variations, or account closures.
• Familiarity with credit assessment or hardship-related processes.
• Where Memories Start with You

Benefits

Additional Information

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Go Where Opportunity Is Everywhere At Travel and Leisure Co., every day is an adventure where drive meets opportunity. Wherever you want to take your career, let's get there together. We are seeking an experienced Admin Specialis t to join our team! How You'll Shine Administrative & Operational Support Provide administrative support across Consumer Finance functions, including but not limited to Lending, Receivables, Collections, Transfers, and Account Maintenance Coordinate and complete a range of administrative tasks in line with departmental priorities and deadlines Directly assist key stakeholders and team members as required Documentation & Compliance Manage document intake, proofing, validation, and storage to ensure completeness, accuracy, and compliance Ensure sales and customer documentation received is complete, compliant, and suitable for processing Complete all required documentation in line with compliance, audit, and record-keeping requirements Ensure all work is carried out in accordance with company policy, procedures, and relevant legislation Account & Transaction Processing Process account onboarding, maintenance, and updates across business systems Support account settlement activities, including processing accounts for settlement Process cancellations, refunds, and account adjustments accurately and within service standards Maintain data integrity through accurate data entry and system updates Communication & Coordination Manage inbound and outbound communications, including email, correspondence, and phone contact Respond to internal and external enquiries in a professional and timely manner Support scheduling of meetings, functions, and department events Assist with calendar management and coordination as required Quality, Timeliness & Service Meet schedules, deadlines, and agreed service timelines Contribute proactively in team meetings and continuous improvement discussions Identify opportunities to improve administrative processes, efficiency, and service outcomes Deliver a "Count On Me" service experience to all internal and external stakeholders Values, Conduct & Safety Display integrity by taking responsibility, delivering on commitments, and doing the right thing Communicate respectfully and support peers and leaders to build a positive team environment Comply with all Workplace Health & Safety policies and procedures Take reasonable care for personal safety and the safety of others in the workplace Perform any other reasonable duties as requested to support departmental objectives How You'll Be Rewarded Career advancement and training opportunities that will enhance the quality of your professional life Rewards & Recognition Competitive Health insurance with Dental Coverage Discounted hotel and resort stay at Wyndham properties E learning Courses A fun and fantastic work environment that includes exciting activities and Events Occupational Health and Safety Compliant Workplace Shuttle Services

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